Communications Coordinator

Found in: Resume Library US A2 - 1 week ago


Pinellas Park Florida, United States CoolSys Full time
Overview:
With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. 

WHY JOIN US 
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include: 

Competitive pay  

Medical, Dental, Vision and Prescription coverage 

Paid vacation and holidays 

401(K) match 

Life insurance, AD&D and long-term disability 

Tuition reimbursement 

Opportunities available nationwide 

Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more 

Pet Insurance 

Legal Plan, and ID Theft Protection 

Responsibilities:
Set up client sites and data in BAS software

Accept and distribute service calls to several different branches within the company

Communicate heavily with clients

Check technicians in and out of service calls

Update customer portals timely and accurately

Answer customer inquiries in a timely manner

Performing on-call duties as an on-call Coordinator approximately every 7-9 weeks

Qualifications:
2+ years of previous experience in customer service or call centers.

Able to work Monday through Friday 8:00am to 4:30pm

High school diploma or equivalent.

Strong communication and customer service skills, both written and verbal.

Solid working knowledge of Microsoft Excel and ability to learn new software.

Able to work in a fast-paced environment and multitask with strong attention to detail.

Relevant industry experience in HVAC, plumbing, or construction is a plus.

Join Us:
Today, there are 22 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth 

 

Connect with us on  and on .  

Coolsys is an EEO/AA Employer.  All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.   

Pre-employment background screening (criminal and MVR) and drug testing (including for marijuana) are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance. 


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