Communications Specialist

3 weeks ago


Atlanta Georgia, United States AECOM Full time
Job Description

AECOM is currently seeking a Communications Specialist to support projects located withing the Atlanta, GA area. 

Monitor the ATMS and be abreast of district-wide traffic incidents, road closures, and construction reports

Interact with the media, Georgia DOT office of strategic communications as well as stakeholders to provide help with details of incidents, and, where appropriate, provide video feeds from the ATMS

Provide updates and post content to 511 Georgia’s social media outlets through Facebook, Twitter, and potentially other strategic communication campaigns

Provide incident coverage via 511 Georgia’s social media channels during the evening rush hour

Monitor major traffic incidents after hours as part of a rotational on-call schedule

Develop content for multiple platforms that include promotional materials, website copy articles, and compose Twitter posts, Facebook, and other social media platform postings

Carry out strategic communication campaigns and initiatives in alignment with Georgia DOT communications efforts

Support district and statewide outreach efforts such as presenting and attending events and meetings to build awareness, make connections, and project the Georgia DOT TMC, 511 Georgia, and its programs in a positive light

Interact with Georgia DOT District Communications Officers to build working relationships and increase the benefits of coordinating the work of incident management and traffic operations with the TMC in Atlanta

Stay abreast of changes in media platforms and implement them in a way that will benefit the Department

Facilitate conversations and provide information

Gather information and analyze the current report and previous reports that indicate whether to stay on the same track or take a different route to best serve Georgia DOT and consumers’ needs

Assist and support Georgia DOT’s Office of Strategic Communications as needed

Maintain a log of position activities

Support emergency operations such as severe weather events

Support special events that generate highly concentrated traffic such as, but not limited to, mobile operations at sporting events, political rallies, religious gatherings, etc.

Conduct tours for visitors to the Georgia DOT TMC in Atlanta

Perform TM Operations, incident management, travel information dissemination, and customer service tasks, not explicitly identified, that fall within the scope of the project

Must have a combination of writing, graphics, organizational/management and people skills

Must be able to work independently and as part of a team; manage multiple assignments; interact effectively with employees at all levels

Exercises sound judgment when communicating with internal and/or external clients or customers

Latitude of creativity is required to produce effective and successful communication materials

Works under limited supervision with final work product reviewed to validate consistency with branding requirements and messaging


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