Student Life Manager

2 weeks ago

Chicago Illinois, United States National Louis University Full time
Overview:
Who We Are:

 

National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and superior student service.  We believe that through education we are able to empower change and build healthy communities. Our hard-working community is based on collaboration and respect for all team members and students.

 

What We Offer:

 

At National Louis University, we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful. NLU employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Benefits.

 

What You Will Do:

Path to Academics, Community and Employment (PACE) at National Louis University is a three-year, post-secondary certificate program designed to meet the transitional needs of young adults with multiple intellectual, learning, and developmental disabilities. The role of the Student Life Manager (PACE) is to provide residential leadership for students and staff, as well as facilitate all mental health aspects aimed at students’ emotional and behavioral functioning. This role will be responsible for monitoring students’ mental and physical well-being and for coordinating all necessary individual student supports from within and outside of the PACE Program. Student Life Manager runs all group therapy sessions, carries an individual counseling load, and provides 24/7 on call coverage to residential staff and Student Life Counselor. This is a full time, supervisory, 12-month position with 24/7 on-call responsibilities while students are in session (30 weeks total).

 

 

Essential Responsibilities:
 

Monitors PACE students’ overall well-being by providing individual psychological and emotional support, conducting weekly counseling groups, and acting as the primary contact for parents/guardians.

Provides dorm management for all student issues and works directly with students, Student Life Counselor and Part-time Residence Life Advisors to teach and reinforce social skills development, develop student goals, and facilitate problem solving sessions as needed. 

Provides on-site oversight and 24/7 on call support to Student Life Counselor, Resident Life Advisors, Clinical Interns, as well as University Center  staff regarding students concerns and crises.

Facilitates conflict resolution and mediation for students utilizing program guiding principles and oversees resolution of procedural violations of the Residence Hall Handbook, NLU Student Guide Book, or the Residence Hall Contract. Serves as Program facilitator for University judicial procedures that involve PACE students. 

Develops and coordinates counseling internship structure, related materials, didactic opportunities, and trainings. 

Develops dorm life structure, schedule, and corresponding programming and adjust as needed on an ongoing basis. 

Creates protocols, tracking, and assessment materials that are adjusted as needed on an ongoing basis (i.e. for communication, medication noncompliance, student safety concerns, mental health/case management tracking and assessment materials, etc.). 

Participates in regularly scheduled PACE Leadership Team, NLU Student Affairs meetings and others as needed. 

Qualifications:
Master’s Degree in Counseling, Social Work, Psychology or other closely related field

Affiliated license to practice in the state of Illinois (LCPC or LCSW) required

At least 2 years of residential or post-secondary experience desired, preferably with people with disabilities

Basic computer skills required (i.e. Microsoft Office)

Strong written and spoken communication skills 

Manages each stage of a project to ensure that commitments are met in a manner that is timely and within budget. Clearly defines roles and responsibilities, determines necessary resources, and monitors project performance through appropriate systems and procedures.

Personally demonstrates that external (or internal) customers/students are a high priority. Identifies customer/student needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer/student. Keeps customers/students informed about the status of pending actions and inquires about their satisfaction with products or services

 

 

NLU Inclusion Statement:

 

National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued.  We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the NLU community. We recognize that differences in abilities, age, ethnicity, gender (identity and expression), race, religion, sexual orientation, socio-economic status, and background bring richness to our work environment. We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the NLU community. We believe inclusion is grounded in the actions we intentionally take each day. Our goal is to inspire and empower NLU employees and community members to cultivate an environment where we collectively focus on uplifting and advancing our institutional culture.

 

Special Instructions:
Please Include the following along with your application:
- Resume (Required)
- Cover Letter (Optional)
NLU Employees please also submit an Internal Posting Form

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