Customer Service Rep I

Found in: Resume Library US A2 - 2 weeks ago


Kenosha Wisconsin, United States Snap-on Inc Full time
Overview:
CUSTOMER SERVICE REP

LOCATION:  KENOSHA, WI 

Monday thru Friday, in office. 

Start and End hours can range between 7am – 7pm. Note: Training approx. 8am-4:30pm-we can be flexible. 

 

Customer service representatives interface directly with customers, assisting them with product information, selection, and order processing. This activity is conducted in a professional and friendly manner, requiring the ability to remain calm in a fast, paced environment while managing the customer expectations and making on-the-spot decisions. Additionally, work with suppliers to place orders and follow-up with deliveries.  Beyond customer service the position includes broad responsibility for basic account procedures and supporting various telephone campaigns.

Responsibilities:
Receive incoming calls, faxes and internet orders from customers and enter into an order entry system.

Receive and respond to customer requests for product information, product availability, pricing, order status, track shipments, billing questions, return goods (RGA), loaner tools, program recommended products, etc.

Maintain an excellent understanding of the various program product offerings and suppliers.

Present customer with new program offerings, websites and promotions offered.

Issue purchase orders to meet all customer orders as needed.

Interact with authorized suppliers when technical data or answers are needed for customers.

Support outgoing telemarketing campaigns as needed.

Drive cross-training to support all programs effectively.

Communicate clearly with customers while remaining sensitive to the ongoing conversations in the all center.

Qualifications:
Associates degree, equivalent to two years related experience.

Must possess excellent communication skills.

The ability to consistently maintain a professional and positive attitude when dealing with customers.

Multi-task with accuracy and promptness in a busy call center environment.

Proficient data entry skills.

Computer skills: basic knowledge of Microsoft Office.

Call center customer service experience.

Understanding of basic accounting procedures and principles.

Product knowledge or aptitude for technical automotive applications of tools and equipment.

Ability to interface cooperatively with customer service and all related departments.

 


  • Customer Service Rep

    Found in: Resume Library US A2 - 1 week ago


    Kenosha, Wisconsin, United States Snap-on Inc Full time

    Overview: CUSTOMER SERVICE REP – BILINGUAL FRENCH-CANADIAN LOCATION:  KENOSHA, WI  Monday thru Friday, in office.  Start and End hours can range between 7am – 7pm. Note: Training approx. 8am-4:30pm-we can be flexible.    Customer service representatives interface directly with customers, assisting them with product information, selection, and...

  • ACCOUNTING-Customer Rep I

    Found in: Resume Library US A2 - 2 weeks ago


    Kenosha, Wisconsin, United States Snap-on Inc Full time

    Overview: SNAP-ON - Equipment Solutions Location:  Kenosha, WI offices Work Schedule:  In-office, Mon.-Fri.   Maintain and administer accounts receivable for customer accounts. The position requires the research and collection of past due accounts. This position requires exceptional communication skills and accurate and thorough work habits. The...


  • Kenosha, United States Uline Full time

    Manage and lead a team of customer service reps on a daily basis. Participate in a rotational training program covering all aspects of customer service management. Set goals and provide mentoring / coaching. Perform quality monitoring on team members Customer Service, Management, Trainee, Service, Retail


  • Kenosha, United States Superior Air-Ground Ambulance Full time

    Overview: **Superior Air-Ground Ambulance Service of Wisconsin, Inc.** is the largest independent, locally owned and operated Emergency Medical Service provider in Northern Illinois and Northwest Indiana. We provide wheelchair transportation, Basic Life Support, Advanced Life Support, and Critical Care Ground Transportation; as well as Critical Care Rotary...

  • Daytime Call Taker

    4 days ago


    Kenosha, United States Superior Air-Ground Ambulance Full time

    Overview: **Superior Air-Ground Ambulance Service of Wisconsin, Inc.** is the largest independent, locally owned and operated Emergency Medical Service provider in Northern Illinois and Northwest Indiana. We provide wheelchair transportation, Basic Life Support, Advanced Life Support, and Critical Care Ground Transportation; as well as Critical Care Rotary...


  • Kenosha, United States Valvoline Full time

    Valvoline - JobID: 27721842 [Auto Service Technician] As a Customer Service Advisor at Valvoline, you'll: Create lasting impressions and build loyal customers by using your knowledge of the products and services; Deliver a positive first impression to each guest with a warm, friendly greeting; Present oil change options and additional services based on...

  • Relationship Banker

    Found in: Resume Library US A2 - 1 week ago


    Kenosha, Wisconsin, United States Johnson Financial Group Full time

    Overview: Johnson Financial Group (JFG) has an exciting opportunity to join our Consumer Banking team as a Relationship Banker! As Wisconsin’s largest family-owned, privately held financial institution, Johnson Financial Group is known for its unmatched personal service by making the client experience front and center of every interaction. As the face of...

  • Customer Service

    1 week ago


    Wisconsin Dells, United States Wisconsin Dells Visitor & Convention Bureau Full time

    Knuckleheads Trampoline Park ? Rides ? Bowling is currently seeking upbeat, outgoing individuals who are passionate about customer service and providing an exceptional experience for every Knuckleheads guest. Essential Duties and Responsibilities (other duties may be assigned)Greet customers in a friendly manner while providing information on attractions,...

  • Customer Service Rep(02104)

    Found in: Resume Library US A2 - 1 week ago


    Oconomowoc, Wisconsin, United States Domino's Franchise Full time

    Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business skills as a manager for Domino's Pizza by staffing your store, managing costs, and developing your team members all while in a fun and energetic environment! Minimum Age 16 years...

  • Customer Support

    1 week ago


    Kenosha, United States Food Processing Suppliers Association Full time

    **** ****FPSA Job Board**** From the warehouse floor to the corporate office, careers in the food processing supplier industry offer competitive salaries and opportunities to hone and grow your skills. Our member companies are constantly looking for talented and energetic individuals to explore the opportunities our industry has to offer. If you are looking...

  • Customer Service Agent

    Found in: Resume Library US A2 - 1 day ago


    Milwaukee, Wisconsin, United States SIXT USA Full time

    Job Description Come join SIXT Milwaukee Airport team, Customer Service Agent $19.25/hr. Must have Customer Service, Return Valet, Customer Service Agent Experience Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed...

  • Customer Service Rep(09705)

    Found in: Resume Library US A2 - 1 week ago


    Rice Lake, Wisconsin, United States Domino's Franchise Full time

    Job Description Operate all equipment.  Stock ingredients from delivery area to storage, work area, walk-in cooler.  Prepare products.  Receive and process telephone and walk-up customer orders.  Clean equipment and facility continuously.  See store for a complete list of job duties.


  • Kenosha, United States Kastel Staffing Full time

    Job DescriptionJob DescriptionWe're currently seeking a proactive and adaptable Product and Customer Support Manager to join our team. If you thrive in a fast-paced environment and possess strong problem-solving skills, this challenging role offers ample opportunities for learning and advancement.Primary Responsibilities:Oversee post-sale product support...

  • Retail Sales Associate

    Found in: Resume Library US A2 - 1 week ago


    Milwaukee, Wisconsin, United States Elements Massage Full time

    Overview:     If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!    Retail Sales Associates enjoy the following perks: Pay $15.00 per hour depending on experience A complimentary monthly massage at the studio Flexible...

  • Business Systems Analyst II

    Found in: Resume Library US A2 - 1 week ago


    Kenosha, Wisconsin, United States Snap-on Inc Full time

    Overview: The Business Systems Analyst II will primarily participate as a functional consultant (but also as a Project Manager where needed) in WMS implementation projects. Provide Functional support on Warehouse Management Systems. Responsibilities: Participate (as a WMS project team resource) in future implementations such as the replacement of all...

  • CUSTOMER SERVICE ADVISOR

    Found in: Careerbuilder One Red US C2 - 1 week ago


    US-41, Kenosha, WI, USA Valvoline Full time

    Valvoline - JobID: 27721842 [Auto Service Technician] As a Customer Service Advisor at Valvoline, you'll: Create lasting impressions and build loyal customers by using your knowledge of the products and services; Deliver a positive first impression to each guest with a warm, friendly greeting; Present oil change options and additional services based on...

  • Applications Engineer

    Found in: Resume Library US A2 - 1 week ago


    Pewaukee, Wisconsin, United States The Panaro Group Full time

    Job Description The primary focus of the Application Engineer will be to support our regional sales managers, rep network, service providers, engineers and consultants with timely, accurate designs, quotes, specifications and submittals. Also, internal project management to see your projects through the order process and to the job site. Develop solid...


  • Kenosha, United States Truno Full time

    Job DescriptionJob DescriptionSUMMARYThe POS Field Service Technician is accountable to ensure timely response to all service requests for customer sites in their assigned territory. Overall responsibility includes ensuring customer needs for any POS hardware, as well as additional hardware, issues that are reported are responded to, and the appropriate...

  • Phlebotomist (casual, paid training)

    Found in: Resume Library US A2 - 1 day ago


    Kenosha, Wisconsin, United States Versiti, Inc. Full time

    Overview: Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together...


  • Kenosha, United States Deville Technologies Full time

    Job DescriptionJob DescriptionSalary: You are an individual with the passion needed to work in a growing company. A creative quick thinker with initiative who is organized, pays attention to detail, and is motivated by challenges. If these qualities are part of your DNA, read on!Deville Technologies is a manufacturer and value-added distributor of industrial...