Field Service Representative
4 weeks ago
Does this position interest you? You should apply – even if you don’t match every single requirement We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
The Field/Regional Service Representative is responsible for creating an exceptional customer experience through inbound calls from customers, policyholders, insurance agents, and/or auto glass shops. This organized and energetic professional delivers a seamless and memorable experience during every customer interaction.
What You’ll Get
Competitive weekly base pay starting at $16.00/hour.
Paid training and all the tools and resources you'll need to be successful.
What You’ll Do
Answer incoming phone calls from customers, policyholders, insurance agents, and/or auto glass shops.
Assesses the needs of callers and resolve concerns quickly or escalate as needed.
Schedule customer appointments, assist technicians with work order discrepancies, verify insurance coverage information, alter existing scheduled appointments, and answer customer questions.
Respond to all emails regarding existing appointments, schedules appointments, etc. in a professional manner and escalate complex issues to senior team members or colleagues as needed.
Create work orders for commercial, rental and auction accounts.
All other duties as assigned.
What You’ll Need
High School Diploma or GED; OR 1 to 3 years’ experience in contact center or retail services industry, preferred.
Knowledge of general business practices and terminology with an ability to learn new tools, technologies, processes and procedures.
Ability to operate a computer with the Microsoft Office suite and other standard office equipment, such as: phones, calculators, copy machines/printers, etc.; Experience with SV2 (Point of Sale) preferred.
Present a professional appearance and wear personal protective equipment.
Physical requirements: comfort working in a mostly stationary, highly structured performance-based environment while demonstrating high ethical and confidentiality standards.
--
Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at (url removed)/Careers.
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
--
-
Field Service Representative
3 weeks ago
Fredericksburg, Virginia, United States Veolia WTS Full timeJob Description Field Service Representative - Dispatchable As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for customers in a variety of locations. This mission critical role involves working on a variety of technologies including, media filtration, softening,...
-
Field Service Representative
3 weeks ago
Richmond, Virginia, United States Veolia WTS Full timeJob Description The Pilot Group performs pilot studies on customer sites to test our water and wastewater treatment technologies’ performance on the customer’s water source. Pilot studies are performed using our fleet of pilot equipment that covers a wide range of product lines. Our equipment is stored and maintained in our two Pilot Shops in North...
-
Field Service Representative
1 week ago
Richmond, Virginia, United States Veolia Water Technologies & Solutions Full timeCompany DescriptionVeolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and industrial...
-
Field Service Representative
3 weeks ago
Leesburg, Virginia, United States Veolia WTS Full timeJob Description As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from a variety of industries. This mission critical role involves working on a variety of technologies including, media filtration, softening, reverse osmosis (RO), ion exchange...
-
Field Service Representative
1 hour ago
Charleston, United States Jobs for Humanity Full timeCompany Description Jobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Safelite Job Description Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company....
-
Field Service Representative
2 weeks ago
Leesburg, Virginia, United States Veolia Water Technologies & Solutions Full timeCompany DescriptionVeolia Group Water Technologies and Solutions brings together experienced professionals in pursuit of the same goal to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission.Job DescriptionAs a...
-
Builder - Field Representative
2 weeks ago
Charleston, United States Rite Rug Flooring Full timeJob DescriptionJob DescriptionRite Rug has been one of the top privately owned, flooring companies, since 1934! We are looking for a motivated, detail oriented, Field Representative to join our team! If you are looking for a company where you are part of family, then Rite Rug is the place for you!$45,000 to $55,000 plus mileage agreement! Salary based on...
-
Charleston, United States Southern States Food Service Full timeJob DescriptionJob DescriptionJob briefWe are looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.ResponsibilitiesProvide service and customer support during field visits or...
-
Field Sales Representative
3 days ago
Charleston, United States U.S. LawShield Full timeJob DescriptionJob DescriptionAt U.S. LawShield our focus is on encouraging people to take proactive measures to improve their safety and self-defense abilities—and to serve those who do. We strive to create better-protected communities of responsible self-defenders who have the peace of mind to live their lives confidently.Our company was established in...
-
Inside Sales Support Representative
4 weeks ago
West Covina, United States Inside Sales Representative Full timeJob DescriptionJob DescriptionWe are seeking a career minded individual to join our sales team in food service equipment and supplies. As an inside sales / project manager, you will handle sales from large equipment to smallwares from our 40,000sqft showroom. You will be trained to provide solutions to customer's bottleneck in procuring food service...
-
Field Service Representative Analyst
4 weeks ago
Virginia Beach, United States Jacobs Full timeYour Impact:A World Changing CompanyOur company is passionate about building software that solves problems. We partner with the most important institutions in the world to transform how they use data and technology. Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. If these types...
-
Sales Representative
1 month ago
Chesapeake, Virginia, United States D2B Groups Full timeOur client is seeking a motivated and customer-focused Sales Representative to join their team. As a Sales Representative, you will be responsible for selling parts and service solutions to new and existing customers. Your primary focus will be on building and maintaining relationships with customers, understanding their needs, and offering tailored...
-
Field Service Development Program
2 weeks ago
Norfolk, Virginia, United States Veolia WTS Full timeJob Description Multiple Locations: Norfolk, Virginia / West Point, Virginia / Diablo Canyon, California / Whiting, Indiana / Marcy, New York / Houston Texas At Veolia Water Technologies and Solutions (WTS), we are dedicated to attracting and retaining a diverse group of next generation talent. We are seeking motivated professionals who have 1-5 year of...
-
Service Representative
4 weeks ago
Charleston, United States Orange Elephant Roofing Full timeJob DescriptionJob DescriptionSalary: 46,800 Base Salary plus commissionsWE WANT YOU! Orange Elephant is seeking self motivated people looking to break through in the sales industry! We are looking for potential Sales Representatives who show positive energy and amazing customer service. You - as a rock star roofing sales representative will be the primary...
-
Customer Service Representative
2 days ago
Charleston, United States Coforge Full timeWe at Coforge are seeking Customer Service Representative with below mentioned skill-set and who can work onsite from Charleston, WV location.Role: Customer Service Representative Location: Charleston, WVMode of Hire: Full TimeSkills Required:1-2 years of Customer services experience .Providing an excellent customer experience via phoneNegotiating and...
-
Customer Service Representative
2 days ago
Charleston, United States Coforge Full timeWe at Coforge are seeking Customer Service Representative with below mentioned skill-set and who can work onsite from Charleston, WV location.Role: Customer Service Representative Location: Charleston, WVMode of Hire: Full TimeSkills Required:1-2 years of Customer services experience .Providing an excellent customer experience via phoneNegotiating and...
-
Customer Service Representative
3 days ago
Charleston, United States Coforge Full timeWe at Coforge are seeking Customer Service Representative with below mentioned skill-set and who can work onsite from Charleston, WV location.Role: Customer Service Representative Location: Charleston, WVMode of Hire: Full TimeSkills Required:1-2 years of Customer services experience .Providing an excellent customer experience via phoneNegotiating and...
-
Patient Services Representative
17 hours ago
Charleston, United States Coastal Pediatric Associates Full timeApply Job Type Full-time Description Spring in to your new career!Coastal Pediatric Associates is currently hiring for a Patient Services Representative in their James Island office. If you enjoy and respect children from newborns to teens and the in-betweens, you'll love being a part of the CPA team. We are the largest and fastest-growing pediatric...
-
Field Sales Representative
3 days ago
Virginia Beach, United States U.S. LawShield Full timeJob DescriptionJob DescriptionAt U.S. LawShield our focus is on encouraging people to take proactive measures to improve their safety and self-defense abilities—and to serve those who do. We strive to create better-protected communities of responsible self-defenders who have the peace of mind to live their lives confidently.Our company was established in...
-
Patient Services Representative
2 days ago
Charleston, United States Coastal Pediatric Associates Full timeJob DescriptionJob DescriptionDescription:Spring in to your new career!Coastal Pediatric Associates is currently hiring for a Patient Services Representative in their James Island office. If you enjoy and respect children from newborns to teens and the in-betweens, you’ll love being a part of the CPA team. We are the largest and fastest-growing pediatric...