Durable Medical Equipment Service Coordinator

3 weeks ago

Minneapolis Minnesota, United States Fairview Health Services Full time
Overview:
Are you looking for a career where you get to help patients be independent, healthy, and comfortable? As part of the Fairview Home Medical DME Respiratory Team, the Service Coordinator has direct responsibility for all aspects of service delivery. Join M Health Fairview where we're driven to heal, discover, and educate for longer, healthier lives

 

This position will work out of our Southdale Medical building in Edina, MN. This opportunity is a benefit eligible, 1.0 FTE commitment (80 hours over 2 weeks). The schedule is day shift only and weekday only. Our benefits package includes medical, dental, and vision coverage, a 403b Retirement Savings plan, and more We encourage staff development and support

Responsibilities/Job Description:
The DME Service Coordinator ensures processes are in place to support an exceptional customer service experience, high quality therapeutic equipment is available and easy to understand and use, and DME equipment and processes are effectively integrated into business and clinical operations. This position coordinates care protocols and DME set-ups for Home Medical Equipment patients.

Additional responsibilities involve:

Developing, implementing, and handling inventory control processes.

Ensuring patient care needs are served in a timely manner

Setting up equipment and delivering quality education

Coordinating equipment data management and analysis efficiently

Providing timely and accurate compliance information to providers

Facilitating effective claim processing

Qualifications:
Required:

2 years of customer service experience

BLS Certification (or required to possess within 2 months from hire date)

Preferred:

Associate or Bachelor's Degree in a healthcare or similar work experience

2+ years in a direct patient care setting

Experience fitting DME equipment

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