Patient Care Coordinator

4 weeks ago


Phoenix Arizona, United States SALT Dental Partners Full time
Kids Connection is currently seeking a highly motivated and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will be responsible for providing exceptional customer service and coordinating patient care to ensure a positive experience for our patients.

Responsibilities:

Manage patient appointments and schedule follow-up visits

Greet and check-in patients in a warm professional manner

Answer phone calls and address patient inquiries

Verify insurance coverage and assist with billing

Collect patient payments and handle financial transaction

Maintain patient records and update patient information as needed

Assist with treatment coordination and patient referrals

Collaborate with dental team to ensure optimal patient care

Location:

524 E Baseline Rd., Phoenix, AZ 85041

Hours:

Full-time 32+ per week

Monday through Friday

2 Saturdays per month

Qualifications:

Being the best part of our patients' day

Answering phones with a smile. You are the voice of the practice and an extension of the atmosphere of our office.

Checking patients in and scheduling their next appointment

Payment collections

Insurance Verification

Accurately entering patient information in to our practice management system

Duties will be increased with more experience

Must work weekly and able to cover on calls as needed.

Must be reliable, consistent, self- motivated, and able to multitask in a fast-paced environment. Paying attention to detail is a must.

Requirements

Prior experience as a Patient Care Coordinator or similar role

Excellent customer service skills

Strong organizational and multitasking abilities

Proficient in using medical software

Knowledge of insurance billing and claims processes

Ability to work well in a fast-paced environment

Strong attention to detail

Excellent communication and interpersonal skills

Bilingual preferred

Benefits

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance



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