Family Office Client Service Manager

2 weeks ago


Clayton Missouri, United States Moneta Full time
Job Description

The Family Office Client Service Manager supports Advisors and Partners in the delivery of comprehensive financial services to team clients.  The position encompasses in-depth work and analysis in the areas of investments, retirement planning, cash flow management, tax planning, estate planning and charitable giving.  In addition, Client Service Managers communicate and work directly with clients as part of the team structure.  The role is suitable for an individual that is organized, detail-oriented, personable, has strong communication skills and the ability to manage multiple projects.

Essential Responsibilities

Manage and contribute to preparation of client review materials such as investment reports, executive summaries, performance analysis, cash flow planning and charitable summaries  

Establish rapport with clients as a trusted liaison between the client and Advisor and/or Partner

Present specific topics in client review meetings

Research and analyze unique situations such as retirement accounts and benefits, investment products, income tax planning, estate planning and risk management options

Analyze investment portfolios and complete investment recommendations

Create financial projections

Implement investment recommendations via trading through Financial Custodial Systems (i.e. Schwab, Fidelity, etc.)

Monitor client account cash balances and review monthly cash report

Manage new account application and transfer process

Work directly with third-party professionals such as custodians, investment managers, accountants, and attorneys on behalf of clients



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