Office Manager

3 weeks ago


Missouri City, United States Santhoff Plumbing Company Full time
Job DescriptionJob Description

Santhoff Plumbing is a small, family-owned company looking for a detail-oriented office manager with knowledge in project management. We are a laid-back company that believes in doing things right the first time, having a good work/life balance, and that people come first. We need an office manager that is eager to take on responsibilities, enjoys problem solving, takes pride in a job well done, and manages with integrity and respect.

The office manager wears multiple hats and plays a vital role in ensuring that the day-to-day operations run smoothly and efficiently. You are the go-to person and the liaison between staff and upper management. A successful office manager must have the ability to function as a part of a team and be able to think creatively and critically.

Job Responsibilities

  • Conduct payroll and time keeping functions as required
  • Job costing and job profitability reporting
  • Manage administrative processes on plumbing jobs, finalizing job details, debriefs, follow ups, and invoicing
  • Answer calls/emails from customers, suppliers, technicians, subcontractors, and intercompany personnel
  • Manage plumbing permits, insurance, and licensing required for jobs  
  • Schedule and dispatch jobs/plumbers accurately and efficiently
  • Interface with technicians, inspectors, subcontractors, city and county officials, and customers
  • Maintain and create office policies and procedures
  • Organize record-keeping systems including filing, protecting, accessing, and destroying of documents
  • Supervise, direct, and monitor the performance of other clerical employees
  • Create, type, and distribute internal and external correspondence
  • Order office supplies and assist in upkeep of office equipment
  • Directly and by supervising others, support one or more of the following areas: office technology, office supplies, telephone systems and equipment, facilities maintenance, general office accounting, and/or human resources administration
  • Plan and execute company events including business events and employee get togethers
  • May help hire, terminate, and train personnel in areas of responsibility
  • Offer suggestions and solutions on improving efficiency of general office procedures
  • Perform other duties as assigned​​​​​

Job Qualifications

  • 3-5 years related experience and/or training; or equivalent combination of education and experience good computer skills with working knowledge of business software applications
  • Strong organizational and analytical skills with fanatical attention to detail
  • Proficiency in various computer programs and Microsoft Office Suite
  • Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude
  • Plumbing industry experience is a plus
  • Excellent written and verbal communication skills required
  • Self motivated, with the ability to prioritize and complete multiple projects and tasks, with or without reasonable accommodation
  • Puts forth a courteous, friendly, helpful attitude at all times when receiving office visitors, answering the phones, or dealing with other associates

Knowledge & Skills

  • Strong interpersonal skills and an ability to communicate effectively in person, in writing, and by phone.
  • Excellent customer service skills, with a positive and supportive approach.
  • Collaborative style, combined with the ability and desire to work in a team-based environment.
  • Problem solver who can take initiative and set priorities while being flexible and drive project to completion.
  • Attention to detail and thoroughness in completing assigned duties.
  • Highly organized and able to handle multiple projects, a high volume of general requests, and interruptions.
  • Adept at navigating complex environments with evolving priorities and communication plans.
  • Ability to proofread agreements, contracts, correspondence, etc. and prepare for approvals.
  • Experience in the construction/plumbing industry is preferred but not required.
Company DescriptionSanthoff Plumbing has been family owned and operated since 1974 and we still believe in serving people "the old fashioned" way. We genuinely value and appreciate our employees and do our best to have an environment that is built around integrity, compassion, and quality. We know that we couldn't offer the quality services we do without our excellent team of employees. We offer excellent pay, great benefits, and a positive, laid-back work environmentCompany DescriptionSanthoff Plumbing has been family owned and operated since 1974 and we still believe in serving people "the old fashioned" way. We genuinely value and appreciate our employees and do our best to have an environment that is built around integrity, compassion, and quality. We know that we couldn't offer the quality services we do without our excellent team of employees. We offer excellent pay, great benefits, and a positive, laid-back work environment

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