Client Management Associate

3 weeks ago


Warren Grove New Jersey, United States StoneX Group Full time
Overview:
The Company

Innovative, future-focused and collaborative, StoneX Group Inc. (NASDAQ: SNEX) is a global financial services firm with an entrepreneurial culture and a passion for providing world-class services to our clients. A Fortune-100 company with a nearly 100-year track record, with 3,300 employees and over 400,00 retail and institutional clients from more than 40 offices spread across five continents, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.  

 

Today's global financial markets offer a world of opportunities. To trade. To invest. To manage risk. And to grow. We believe in connecting every company, every organization, every trader, and every investor to every advantage they need to succeed in today’s global markets ecosystem. 

 

But that belief doesn’t stop at our clients. We also believe in connecting every single one of our employees to every opportunity they need to succeed in their own careers, too. From an entrepreneurial culture to a collaborative environment working alongside highly skilled specialists, a career at StoneX also offers a world of opportunities. To invest in yourself. To achieve. And to grow.  

 

We Connect Clients to Markets.

 

Responsibilities:
Key Responsibilities

Being part of a team dedicated to handling all aspects of the customer experience

Handle incoming trading inquiries and client issues via phone, email, and live interactive chat

Trade research/Quotes

Provide client support by answering inbound phone calls and/or e-mails regarding accounts, policies, services, and available products

Place Crypto, Spot FX, CFD’s, Equities, and Commodity trades, provide quotes and facilitate discussions regarding equity markets, fixed income markets, international markets, and economic conditions

Engage client in meaningful dialogue and identify unstated needs or financial goals that may be achieved by further utilizing company services, products, or tools

Work in a fast-paced and dynamic environment by assisting clients and delivering solutions-focused results

Facilitate inbound/outbound opening of new accounts for potential clients who already indicated an interest in our platform and provide support for existing customers

Desire to learn and utilize new concepts related to industry licensing, regulations, policies/procedures, available programs/services

Excellent consultative, rapport-building, listening, and communication skills

Always demonstrate a positive and professional image

Qualifications:
The Client Management Associate would be an overnight shift working Sunday - Thursday from 11:00pm - 7:00am

Strong mathematical, analytical, and problem-solving skills

Strong attention to detail with emphasis on accuracy and timeliness

Ability to determine minimum maintenance requirements for all currency pairs, CFDs, metals, and commodities

The ability to calculate the liquidation values of the products we offer

BS/BA Degree preferably in Finance, Business Management/Administration, or an equivalent combination of education, training, and experience Integrity and the ability to handle sensitive information and maintain confidentiality

Excellent listening, written, and verbal communication skills

Effective conflict resolution and problem-solving skills

Approachable, flexible, dependable, and conscientiousness

Strong command of computer and typing skills. Representatives will typically navigate through 4-5 software systems simultaneously

Keen interest in the investment and financial services fields

Demonstrates self-confidence and the ability to maintain composure in difficult situation

Early Careers Requirements

Pursuing a bachelor’s degree from an accredited university in a relevant program and graduating by June 2024

Available for a June 2024 start date 

Proficiency with Microsoft Office suite (preferably Excel)

Must be authorized to work in the US for any employer

This role is Hybrid 

 



  • Warren, United States StoneX Group, Inc. Full time

    Being part of a team dedicated to handling all aspects of the customer experience. Handle incoming trading inquiries and client issues via phone, email, and live interactive chat. Trade research/ Quotes. Provide client support by answering inbound ph Management, Associate, Night Shift, Client Support, Overnight, Customer Experience, Retail


  • Warren, United States StoneX Group Inc. Full time

    Overview The Company Innovative, future-focused and collaborative, StoneX Group Inc. (NASDAQ: SNEX) is a global financial services firm with an entrepreneurial culture and a passion for providing world-class services to our clients. A Fortune-100 company with a nearly 100-year track record, with 3,300 employees and over 400,00 retail and institutional...


  • Whippany, New Jersey, United States Gallagher Full time

    About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...


  • Buffalo Grove, Illinois, United States Royal Bank of Canada Full time

    Come Work with UsAt RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...


  • Warren Grove, New Jersey, United States StoneX Group Full time

    Overview: Role Summary Client Financial Operations is an important and instrumental part of our operations since it serves as the function of client funds management. Our goal and mission are to ensure the very best customer experience through operational excellence and leveraging the abilities of our hard-working people on our service-oriented team. We...


  • Elk Grove, United States AVM California Solutions Full time

    We are seeking a full-time Client Services Associate who is career-minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized and direct approach and excellent customer service delivered by the customer service team, there is a new opening...


  • Jersey City, United States PNC Bank Full time

    Provides sales, service and execution support for new and ongoing client relationships. May serve as a customer solutions resource. Gathers required documentation. Prepares, reviews and verifies documents and relevant information for accuracy. Perfor Client Service, Associate, Service, Support, Client Relations, Retail, Banking

  • Client Associate

    4 weeks ago


    New York, United States UBS Full time

    United States - New York - Business development, Business management, administration and support, Client advisory / Relationship management, Financial Advisors, Management and Business Support, Operations - Global Wealth Management **Job Reference #** - 293845BR **City** - New York **Job Type** - Full Time **Your role** - Are you truly service oriented?...


  • New York, United States APN Consulting Full time

    APN Consulting has an immediate need for a direct client requirement: Job Title: Client Operations Associate Location: Remote Duration: 3-6 Months Position Summary: The Client Operations Associate (Contractor) is primarily assigned to assist the Client Operations Management Team in handling tasks that will support the success of the client and client...


  • New York, United States APN Consulting Full time

    APN Consulting has an immediate need for a direct client requirement: Job Title: Client Operations Associate Location: Remote Duration: 3-6 Months Position Summary: The Client Operations Associate (Contractor) is primarily assigned to assist the Client Operations Management Team in handling tasks that will support the success of the client and client...


  • New York, United States APN Consulting, Inc Full time

    APN Consulting has an immediate need for a direct client requirement: Job Title: Client Operations Associate Location: Remote Duration: 3-6 Months Position Summary: The Client Operations Associate (Contractor) is primarily assigned to assist the Client Operations Management Team in handling tasks that will support the success of the client...

  • AML Escalations

    3 weeks ago


    Warren Grove, New Jersey, United States StoneX Group Full time

    Overview: Permanent, full-time, hybrid (3 days per week in an office) #LI-Hybrid #LI-SD1     The AML EDD Associate is responsible for conducting customer and enhanced due diligence on accounts requiring AML reviews as well as periodic KYC refreshes. They will also address escalations and inquiries received within the department. They will evaluate...


  • Jersey City, United States Ascension Management, Inc. Full time

    Our firm is seeking a full-time Business Development Associate looking for a career that offers constant coaching, development, and long-term growth. The Business Development Associate will execute field sales and business development campaigns in order to further the growth and customer acquisition targets of our client. The Business Development Associate...

  • Project Manager

    2 weeks ago


    Warren Grove, New Jersey, United States Knowhirematch Full time

    Position: Project Management Supervisor Location: Warren. NJ Purpose of the Position: Join our dynamic team as a Project Management Supervisor under the general guidance of the Branch Manager. In this pivotal role, you will oversee daily operations and management of current projects, focusing on areas such as project coordination, business growth...

  • Client Associate

    3 weeks ago


    New York, United States UBS Full time

    Your role Are you truly service oriented? Do you know how to take care of people? We're looking for a Client Service Associate to: * keep management systems up-to-date with client information * educate clients on account services and capabilities * help with the preparation of reports and other materials for client meetings * collect the right...

  • Client Associate

    3 weeks ago


    New York, United States UBS Full time

    Your role As clients' first point of contact for private banking services and account administration, our CSAs are experienced across a broad range of topics including cash management, banking solutions, and account maintenance. We're Looking for a Client Associate To: * Act as a Relationship Manager for Ultra High Net Worth clients with complex estate...


  • Trenton, New Jersey, United States Quantus Management Resources Full time

    OVERVIEW: Our client, a regional property & casualty insurer with a national reputation, is looking to hire a Senior Associate Actuary to join their team. JOB RESPONSIBILITIES: As an Associate Actuary, you will collaborate with other actuaries and colleagues across the company to solve important business problems. Potential projects...


  • Warren Grove, New Jersey, United States PS&S Full time

    Overview: Founded in 1962, PS&S has evolved into a unique best-in-class architecture, engineering, surveying, and environmental consulting firm, providing design and consultation services to a wide range of public, corporate, institutional, and commercial clients.  PS&S is ranked among the top national design firms by Engineering News Record (and among the...


  • New York, United States The Rockridge Group Full time

    Job DescriptionJob DescriptionJob title: Client Reporting AssociateDuration: 6 Months Contract To PermLocation: Onsite, Can be in Chicago or NYC (hybrid basis)Position Summary: Client X is seeking an exceptional candidate to join its Investment Management Operations function. Reporting to the Director of Client Reporting, the Client Reporting Associate is...


  • New York, United States Robert Half - US Full time

      Responsibilities: Assists the firm’s Wealth Advisors in servicing the needs of clients, often serving as the first point of communication Continually develop and strengthen relationships with clients Provide timely and accurate responses to operational and administrative client inquiries Accurately and completely prepare and facilitate all account...