Senior Sales

3 weeks ago

Jupiter Florida, United States First Citizens Bank Full time
Overview:
Are you a people person?  Be a First Citizens person Join our Jupiter branch team and make a difference. This branch is located at 1098 Military Trail in Jupiter, Florida.

 

As a full-time Senior Sales & Service Representative at First Citizens Bank, you will support sales and service delivery in the branch. The successful candidate will demonstrate:

Influence: Capable of building rapport with different personalities to drive positive results

Sales Outreach: Self-starter that is disciplined to manage daily calling activity to achieve required results.

Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation

Customer Service Skills: Demonstrates professionalism and empathy in customer interactions

Adaptability: Has the ability to learn and adapt quickly to new information and technology

Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently

Agility: Able to process information and move quickly through problem resolution

Responsibilities:
The essential functions of the job include, but are not necessarily limited to, the following:

Proactively engaging customers in conversation about their financial needs

Opening deposit accounts and ancillary banking products

Facilitating customer awareness and education of bank services, including digital banking capabilities

Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs

Processing transactions and other account servicing requests

Qualifications:
Required:High School Diploma or GED and 1 years of experience in Sales or customer service - OR -

6+ months of experience in a customer support role at First Citizens Bank - OR -

Participation in a First Citizens career development program

Preferred:Experience with telephone sales

Prior retail banking experience

Working Knowledge of Microsoft Office

 

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