Supervisor, Contracts

Found in: Resume Library US A2 - 1 week ago


Fort Lauderdale Florida, United States Lennox International Full time
Company Overview:
Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.

We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.

Job Description:
Oversees and leads to ensure accuracy of Customer Contracts including compliance, pricing, job scope are correctly implemented and executed.  Collaborates with various department to ensure accuracy and timely communication of changes. Relies on experience and judgment to maintain ongoing efficiency and identify areas of improvement. Prepares and implements procedures relative to the business functions and uses reports to maintain accuracy.

 

Duties include, but are not limited to:

Gatekeeper of contracts administration as it pertains to customer contracts

Responsible for completion of RFPs for new & existing customers

Responsible for pricing for all preventative maintenance contracts

Data steward of NAS customer master data & new customer onboarding

Works closely with Management to ensure sound fiscal and business performance, and implements necessary changes/modifications

Accountable for managing staff schedules to ensure optimum scheduling and coverage of workflows

Works closely to align all processes and outcomes with business strategic plan

Provides leadership demonstrating the ability to influence, motivate, manage, train, counsel and develop staff to work toward their highest level

Delegates to staff effectively demonstrating the ability to plan, organize, direct, control, monitor and evaluate services, while using the available resources appropriately

Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service concern with each and every internal and external customer

Qualifications:
5+ years of experience in contract administration/management

High School diploma, or equivalent years of related years of experience

Excellent written and verbal communication skills

Strong organizational and time management skills

Knowledge of LEAN management systems, process mapping, preferred

Excellent working knowledge of PC operation and Microsoft Office programs


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