Senior Technical Facilities Manager

3 weeks ago


Santa Clara California, United States Palo Alto Networks Full time
Job Description

Your Career

Palo Alto Networks, Inc. (NYSE: PANW), is headquartered in Santa Clara, California.  We need a technically savvy facilities leader to help manage our expanding real estate portfolio as we grow and  scale.  As a member of the Global Places & Security (GPS) team, you will be leading the technical facilities function to ensure the highest reliability in our building infrastructure and systems to efficiently support the business.  You will work closely with vendors to align their performance, and drive optimized processes leveraging your deep experience in MEP systems and best management practices to predictably operate building systems, plan for capital replacement and preventative management needs for our workplace and specialty spaces such as labs and data centers.   You will lead in a fast-paced, complex environment while elevating and driving an excellent customer, employee, and guest experience.  

This role is based in our HQ, Santa Clara, CA.

Your Impact

Lead day to day facilities operations activities in coordination with external vendors

Lead the Operations team of internal staff and external vendors, and work with peer teams to identify required engineering changes in infrastructure systems, define project scope, prioritize projects, schedule, and execute these projects

Conduct and certify Quarterly Business Reviews for key vendors, including review of Service Level Agreements, and Key Performance Measurements

Direct the development and review of operational standards, methods of procedures for consistency and reliability

Plan and execute campus operational budgets, expense forecasting, and manage established budgets

Partner with leadership and key stakeholders including HR, IT, EH&S, Security to build and sustain a best in class employee experience and workplace environment

Partner with Project Delivery & Design throughout the build phase to ensure operational requirements are met and the buildings are ready for operations - Participate in the commissioning for new and retrofitted space

Find solutions to reduce operational costs and maximize reliability

Prepare facility operations post-incident reports, root cause analysis, and corrective action plans

Develop contingency plans for equipment failure and demonstrate strong leadership during incident management

Develop & review metrics and compare against industry benchmarks to meet or exceed KPIs

Ensure operations remain compliant with all required safety and environmental programs

Respond as needed to system after hours maintenance and system complications

Some travel maybe required



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