Data Analyst

3 weeks ago


Atlanta Georgia, United States Square Full time
Job Description

Square is looking for a Data Analyst to join the Seller Customer Success Operations team to help build the strategy by providing data insights around customer satisfaction, team happiness, and operational efficiency.

As a member of the team, you will lead experimentation initiatives, develop automation solutions, run analysis and summarize insights from the vast amount of data captured by Square, and guide strategic decisions based on data to improve the performance of our organization.

You will:

Partner with stakeholders throughout the organization to facilitate data-informed decision-making by leveraging analytics

Utilize a variety of strategies, including statistical analysis and quantitative reasoning, to address challenges, conduct research, and generate actionable insights

Independently manage, coordinate, and resolve intricate problems through data-driven analysis

Communicate analysis and decisions to high-level partners and executives in verbal, visual, and written media

Provide comprehensive daily analytics support to partner teams, develop resources to empower data access and self-service so your expertise can be used where it is most impactful

Contribute in strategic analytical projects that provide relevant insights or promote operational change

Perform ad hoc analyses of business performance trends to inform executive decisions and provide ad hoc reporting in Looker



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