Shipping Coordinator
4 weeks ago
DUTIES AND RESPONSIBILITIES
Plans delivery by organizing truck loads and routing schedules
Calls external customers to coordinate deliveries and provide great customer service
Works closely with drivers to ensure the load are handled in the most productive manner
Communicates all manifests, add-ons or changes for loaders, drivers and customers
Works closely with Supervisor and Team Leads to ensure accurate shipments
Assist drivers with any questions, concerns or variances on their load
Coordinate with line carriers to ensure on time delivery of product
Notify internal customers of variances such as back orders or delays and respond to inquiries
Record and update deliveries in Oracle (12) and Excel spreadsheets.
Ability to work independently with the skill to ascertain work-load priorities, define problems, collect data, establish facts and draw valid conclusions
Verbal ability to effectively present information and respond to questions from co-workers, managers, and customers
Ability to read, interpret and train others on documents such as shipping instructions and procedural manuals
Ability to understand units of measure as applicable
Must be proficient with computer system; able to navigate, enter, and manage data on computer systems (Excel, Word, Outlook)
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