Onsite Maintenance Technician Lead

1 month ago

Chula Vista California, United States RealManage Full time
Overview:
How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage is committed to do everything possible to ensure your long-term career success.  With RealManage, you are not just an employee, you are family. 

 

Company Overview:

RealManage is a national Inc. 5000 firm with clients and operations in 24 states coast to coast that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities.  RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles:

Integrity: we always do the right thing.

Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.

Selflessness: more than teamwork; we are part of something special and much larger than any of us.

Personal Relationships: we are a professional services company; people do business with people they like.

Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

 

Responsibilities:
 

Summary: The Maintenance Technician Lead is responsible for ensuring the overall physical aspects of the community meet the established standards for safety, appearance, and operation within the budgeted financial goals.

 

Responsibilities: 

Maintenance team supervision

Scheduling of technician staff

Training of all current team members

Ensure all tracking and reports are completed as required

Continually inspect property for improvements, immediately report any deficiencies to the Community Association Manager or Maintenance Manager.

Perform light electrical, plumbing and carpentry repairs; touch up paint and ensure property is well cared for.

Manage complicated maintenance projects through the Community Association Manager and/or Maintenance Manager.

Maintain cleanliness of common area amenities, including party room, library, laundry rooms and pool area.

Oversee cleaning service to ensure thorough cleaning; performs daily custodial work as needed.

Order, receive and maintain all supplies for the cleanliness and maintenance of the building.

Perform, maintain and repair all common elements throughout building exteriors and interiors.

Receive and maintain all supplies necessary for work orders to be completed in a timely manner.

Pick up and remove trash/moves dumpsters as needed for pick-ups.

Remove weeds and trash (including animal waste) from common element rock and flowerbeds around the buildings as necessary.

Respond to all emergency maintenance calls immediately during scheduled working hours.

Respond to after hour’s calls from the Building Engineer and Community Association Manager when assistance is needed in resolving emergencies.

Report observed covenant violations to the Community Association Manager for enforcement and monitor adherence to community standards.

Plus other work related tasks as needed

Qualifications:
 

Knowledge, Skills, Abilities, and other Qualifications:

Lead Tech must have 3-5 years knowledge experience with high-rise buildings facilities.

Must be CPO certified.

Must be team oriented work well with others, capable some electrical work, drywall, painting, mechanical repairs, and others.

Able to communicate with vendors, schedule timely inspections with city for the property

Must possess personal values that are in alignment with those of the company; Excellence, Partnership, Professionalism, Integrity, and Life Balance.

Knowledge of safety precautions

Knowledge of basic electrical repair and replacement

Knowledge of HVAC trouble shooting

Knowledge of general facilities maintenance and repair

Skill in attention to detail, problem solving, and decision making

Ability to prioritize and handle multiple assignments

Ability to perform duties with limited supervision

Ability to be work a flexible schedule in order to meet deadlines

Ability to build strong working relationships with team members

Education and Experience: 

High School diploma or equivalent

Two to three years of previous experience in HOA, Apartment/Multi-Family Maintenance preferred

Two or more years of experience in electrical, plumbing, painting and maintenance preferred

HVAC certification preferred

Performance Standards: 

Maintain knowledge of basic electrical repair and replacement, HVAC trouble shooting, controls, plumbing, lighting and general facilities maintenance and repair.

Provide excellent customer service at all times.

Respectful and  responsive  to  home  owners  and  resident  inquiries  and concerns.

Complete all work in a timely manner with a high degree of quality.

Identify and utilize resources available and work in a team environment.

Pay and Benefits:

$28.00 to $32.50 hour, depending on education and experience

 

Benefits include:

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Insurance

HSA (Required High Deductible Medical Plan to be eligible)

FSA 

Education Reimbursement 

401K matching 

Employee Assistance Program (EAP)

9 paid Holidays

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