Onsite Maintenance Technician Lead

3 weeks ago


Chula Vista, United States RealManage Full time

Overview

How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage is committed to do everything possible to ensure your long-term career success. With RealManage, you are not just an employee, you are family.

Company Overview:

RealManage is a national Inc. 5000 firm with clients and operations in 24 states coast to coast that delivers services to homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles:

* Integrity: we always do the right thing.
* Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
* Selflessness: more than teamwork; we are part of something special and much larger than any of us.
* Personal Relationships: we are a professional services company; people do business with people they like.
* Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Responsibilities

Summary: The Maintenance Technician Lead is responsible for ensuring the overall physical aspects of the community meet the established standards for safety, appearance, and operation within the budgeted financial goals.

Responsibilities:

* Maintenance team supervision
* Scheduling of technician staff
* Training of all current team members
* Ensure all tracking and reports are completed as required
* Continually inspect property for improvements, immediately report any deficiencies to the Community Association Manager or Maintenance Manager.
* Perform light electrical, plumbing and carpentry repairs; touch up paint and ensure property is well cared for.
* Manage complicated maintenance projects through the Community Association Manager and/or Maintenance Manager.
* Maintain cleanliness of common area amenities, including party room, library, laundry rooms and pool area.
* Oversee cleaning service to ensure thorough cleaning; performs daily custodial work as needed.
* Order, receive and maintain all supplies for the cleanliness and maintenance of the building.
* Perform, maintain and repair all common elements throughout building exteriors and interiors.
* Receive and maintain all supplies necessary for work orders to be completed in a timely manner.
* Pick up and remove trash/moves dumpsters as needed for pick-ups.
* Remove weeds and trash (including animal waste) from common element rock and flowerbeds around the buildings as necessary.
* Respond to all emergency maintenance calls immediately during scheduled working hours.
* Respond to after hour's calls from the Building Engineer and Community Association Manager when assistance is needed in resolving emergencies.
* Report observed covenant violations to the Community Association Manager for enforcement and monitor adherence to community standards.
* Plus other work related tasks as needed

Qualifications

Knowledge, Skills, Abilities, and other Qualifications:

* Lead Tech must have 3-5 years knowledge experience with high-rise buildings facilities.
* Must be CPO certified.
* Must be team oriented work well with others, capable some electrical work, drywall, painting, mechanical repairs, and others.
* Able to communicate with vendors, schedule timely inspections with city for the property
* Must possess personal values that are in alignment with those of the company; Excellence, Partnership, Professionalism, Integrity, and Life Balance.
* Knowledge of safety precautions
* Knowledge of basic electrical repair and replacement
* Knowledge of HVAC trouble shooting
* Knowledge of general facilities maintenance and repair
* Skill in attention to detail, problem solving, and decision making
* Ability to prioritize and handle multiple assignments
* Ability to perform duties with limited supervision
* Ability to be work a flexible schedule in order to meet deadlines
* Ability to build strong working relationships with team members

Education and Experience:

* High School diploma or equivalent
* Two to three years of previous experience in HOA, Apartment/Multi-Family Maintenance preferred
* Two or more years of experience in electrical, plumbing, painting and maintenance preferred
* HVAC certification preferred

Performance Standards:

* Maintain knowledge of basic electrical repair and replacement, HVAC trouble shooting, controls, plumbing, lighting and general facilities maintenance and repair.
* Provide excellent customer service at all times.
* Respectful and responsive to home owners and resident inquiries and concerns.
* Complete all work in a timely manner with a high degree of quality.
* Identify and utilize resources available and work in a team environment.

Pay and Benefits:

$28.00 to $32.50 hour, depending on education and experience

Benefits include:

* Medical Insurance
* Dental Insurance
* Vision Insurance
* Life and Disability Insurance
* HSA (Required High Deductible Medical Plan to be eligible)
* FSA
* Education Reimbursement
* 401K matching
* Employee Assistance Program (EAP)
* 9 paid Holidays



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