Assistant Quality Manager

3 weeks ago


Brockport Pennsylvania, United States O-I Full time
Job Description

The Assistant Quality Manager is responsible for assisting the Quality Manager in improving all internal and external plant assurance of quality systems. This is a dual-role, responsible for both the Brockway and Crenshaw plant locations.

The Assistant Quality Manager will:

Work directly with all departments on quality issues and preventative and corrective actions.

Facilitate problem-solving activity through TQM, team building, and quality systems tools and methods.

Work with supervisors in identifying negative quality trends and repetitive defects.

Participate as a customer liaison, make customer visits as appropriate, and assist in implementing customer quality management systems.

Help develop and maintain the Quality Management System.

The Assistant Quality Manager should have:

Ability to investigate customer complaints, prepare customer complaint responses, and maintain a customer database.

Experience working with the plant management team to develop standard operating procedures.

Demonstrated problem-solving skills with ability to work independently to come up with solutions.

On-call availability to support 24/7 operations and weekend rotations.


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