Patient Access Advocate
3 weeks ago
The role of the Patient Access Advocate I is vital to our front office operations. As the first point of contact the role is responsible for creating a welcoming environment for all internal and external customers and ensuring all pre and post appointment tasks are completed with accuracy and efficiency.
Responsibilities:
Assists patients through the registration process verifying patient demographics and insurance information to ensure accuracy for payment processing and insurance billing.
Follows established protocols for collecting and posting co-pays, payment processing and review of records for bad debt. Adhere to No Surprise Act.
Responsible for maintaining accurate cash drawer and preparing daily deposits and following practice close processes.
Follows practice scheduling guidelines for single clinic. Return referral and testing appointments.
Follows office procedures for incoming calls, messages, voice mail and email and coordinates follow up where needed.
Obtains precertification as needed and notifies pre-cert coordinator for follow up.
Creates a positive guest experience through adherence to Steps of Service protocols.
Provides general clerical support for the practice to include handling paperwork, medical records, faxes, scans, filing, typing, etc.
Mail new patient packets and contact new patients the day before their scheduled appointment. Adhere to no show policy, send letters and document no shows in a timely manner.
Qualifications:
EDUCATION:
REQUIRED:
High School Diploma or equivalent.
PREFERRED:
Graduate of a certified medical office training course.
EXPERIENCE:
REQUIRED:
None.
PREFERRED:
Customer Service, administrative 6 months medical office.
LICENSURE/CERTIFICATION/REGISTRY/LISTING:
-
Patient Access Advocate II
3 weeks ago
Greensboro, North Carolina, United States Cone Health Full timeOverview: The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification,...
-
Patient Access Advocate II
8 hours ago
Greensboro, North Carolina, United States Cone Health Full timeOverview: Talent Pool - Administrative & Clerical The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent...
-
Patient Access Advocate II
3 weeks ago
Greensboro, North Carolina, United States Cone Health Full timeOverview: Talent Pool: Admin/Clerical The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer...
-
Patient Access Advocate II
2 weeks ago
Greensboro, North Carolina, United States Cone Health Full timeOverview: Talent Pool - Administrative & Clerical The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent...
-
Patient Access Advocate II
2 weeks ago
Greensboro, North Carolina, United States Cone Health Full timeOverview: Talent Pool - Administrative & Clerical The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent...
-
Patient Access Advocate II
4 weeks ago
Reidsville, North Carolina, United States Cone Health Full timeOverview: Talent Pool - Administrative & Clerical The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent...
-
PATIENT ACCESS ADVOCATE
3 days ago
Greensboro, NC, USA, United States Cone Health Full timeOverviewThe role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification,...
-
PATIENT ACCESS ADVOCATE I
2 weeks ago
Greensboro, NC, USA, United States Cone Health Full timeOverviewThe role of the Patient Access Advocate I is vital to our front office operations. As the first point of contact the role is responsible for creating a welcoming environment for all internal and external customers and ensuring all pre and post appointment tasks are completed with accuracy and efficiency.ResponsibilitiesAssists patients through the...
-
Patient Advocate
3 weeks ago
Burlington, North Carolina, United States Cone Health Full timeOverview: Talent Pool - Administrative & Clerical The Patient Advocate will serve as an additional resource for our patients and guests in the Emergency Department. They will assist guests with physical and emotional needs during their visit by listening and helping the patients and their family feel heard. They will integrate iCare values as they seek to...
-
Supervisor Patient Access
8 hours ago
Greensboro, North Carolina, United States Cone Health Full timeOverview: Responsible for an efficient and optimal registration process for Patient Access by ensuring adherence to correct procedures and policies and the proper gathering of demographic, employment, insurance information and chief medical complaint for the patient. Provide assistance to staff level employees as necessary to ensure compliance and...
-
Patient Access Specialist
8 hours ago
Greensboro, North Carolina, United States Cone Health Full timeOverview: Talent Pool - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. This is...
-
Patient Access Specialist
3 weeks ago
Greensboro, North Carolina, United States Cone Health Full timeOverview: Talent Pool - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The...
-
Patient Access Specialist
7 days ago
Greensboro, North Carolina, United States Cone Health Full timeOverview: Talent Pool - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The...
-
Patient Access Specialist
8 hours ago
Greensboro, North Carolina, United States Cone Health Full timeOverview: Talent Pool - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The...
-
Patient Access Specialist
3 weeks ago
Greensboro, North Carolina, United States Cone Health Full timeOverview: Talent Pool - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The...
-
Patient Access Specialist
2 weeks ago
Greensboro, North Carolina, United States Cone Health Full timeOverview: Talent Pool - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The...
-
Patient Access Specialist
3 weeks ago
Greensboro, North Carolina, United States Cone Health Full timeOverview: Talent Pool - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The...
-
Patient Access Specialist
3 weeks ago
Greensboro, North Carolina, United States Cone Health Full timeOverview: Talent Pool - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The...
-
Patient Access Specialist
3 weeks ago
Greensboro, North Carolina, United States Cone Health Full timeOverview: Talent Acquisition - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience....
-
Patient Access Specialist
2 weeks ago
Greensboro, North Carolina, United States Cone Health Full timeOverview: Talent Pool - Administrative and Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The...
