Principal Inbound Product Manager- Cloud Provisioning
4 weeks ago
The Team:
This team is part of the ServiceNow platform and provides cloud infrastructure services and APIs to manage the full lifecycle of applications and databases. The team uses DevOps tools and processes to automate provisioning and day 2 operations such as upgrades and backup/restore. We provide a world class platform with a deep focus on efficiency, reliability, and observability to operate and grow alongside the needs of our business units and customers.
The Role:
We are looking for an experienced and deeply technical Product Manager who is passionate about providing world-class cloud provisioning services. You will be the Product lead for provisioning that enables internal teams to deploy and manage the lifecycle of their applications. You will work across the ServiceNow managed cloud and public clouds to serve the needs of commercial and regulated industries.
This role is highly collaborative, working with product teams, support, DevOps, SREs and experienced engineers to build high quality services and provide expert guidance to internal teams.
What you get to do in this role:
Deliver Customer Value
Serve your primary customers who are internal ServiceNow teams deploying databases and applications as part of the ServiceNow platform
Collaborate closely with ServiceNow internal teams to understand their needs and manage dependencies
Evangelize the provisioning capabilities to drive awareness, enablement, and provide guidance to internal teams
Create exceptional developer and operations experiences that allow teams to successfully deploy and support their applications
Become a domain expert by understanding the latest infrastructure trends, storage technologies, DevOps tools and Infrastructure as Code approaches
Provide Team Leadership
Establish the vision and product strategy for a mission critical part of the platform
Work across product, DevOps and engineering teams to establish common usage patterns and provide enablement
Manage various stakeholders and set product priorities and build consensus
Work with cross-functional teams to execute on the product backlog and manage dependencies
Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries
Have a Significant Impact
Drive enhancements and efficiencies for services that are used by every ServiceNow customer
Help define and drive the future of cloud infrastructure services as we make ServiceNow available on additional public cloud platforms
Be part of a high-performing Product team that is accountable, empowered, and works together to deliver outcomes that matter
Influence other product teams by being the expert in your domain
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