Clinical Assistant

Found in: Resume Library US A2 - 7 days ago

Round Rock Texas, United States Lone Star Circle of Care Full time
Overview:
The Clinical Assistant plays a dual role for front and back office clinical functions, spending about 50% of their time in each role.  They perform a variety of duties that are clerical in nature, as well as assist in the examination and treatment of patients under the direction of licensed medical and/or licensed nuring team members.  

Responsibilities:
Provides initial customer service to all patients including but not limited to greeting patients, scheduling and confirming patient appointments using a multi-line phone, performing data entry into the NextGen software system for patient information, and creating patient files

Facilitates patient check-in and check-out.  Explain patient payment options, including sliding scale fees, Medicare, Medicaid, and other forms of payment assistance

Collects and posts patient payments; prepare deposits and follow established cash handling procedures

Completes patient intakes, income screenings, and conducts insurance verifications and authorizations

Provides conflict resolution and response to patient grievances

Creates and maintains confidential patient files and records; files accordingly

Obtain, evaluate, and record patient history in medical file

Obtain and measure vital signs and record information on patients' charts

Prepare and maintain examination/treatment rooms, including cleaning and sterilizing instruments, and inventory of medical supplies and materials

Assisting the examination of patients under the direction of licensed medical and/or licensed nursing staff

Explain treatment procedures to patients under the direction of licensed medical and/or licensed nursing staff

May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis

Prepare and administer medications as ordered by licensed medical and/or licensed nursing staff

Perform routine diagnostic and laboratory tests

Ensure define quality metrics are met as defined by the Quality Council

Ability to follow standing orders and provide treatments according to established protocols

Achieve and maintain clinical competencies as defined by the Quality Council

Other duties as assigned

Qualifications:
High school diploma or GED required

Six months prior experience in a professional administrative or related capacity is required, with prior medical office or healthcare setting experience preferred

Current Basic Life Support certification for healthcare providers from the American Heart Association is required

Medical Assistant Certificate from one of the following organizations preferred.

1.         CMA - American Association of Medical Assistants (AAMA)

2.         RMA - American Medical Technologists (AMT)

3.         CCMA- National Health Career Association (NHA)

4.         NRCMA through National Association of Health Professionals (NAHP)

5.         NCMA- National Center for Competency Testing (NCCT)

Prior professional experience as a Medical Assistant is a definite plus

Proficiency in Spanish is preferred.

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