Clinical Educator, Specialty Programs

Found in: Resume Library US A2 - 7 days ago

Troy Michigan, United States HarmonyCares Full time
Overview:
HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.

 

Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.

 

Our Shared Vision – Every patient deserves access to quality healthcare.

 

Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

 

Why You Should Want to Work with Us

Health, Dental, Vision, Disability & Life Insurance, and much more

401K Retirement Plan (with company match)

Tuition, Professional License and Certification Reimbursement

Paid Time Off, Holidays and Volunteer Time

Paid Orientation and Training

Great Place to Work Certified

Established in 11 states

Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today

Responsibilities:
The Clinical Educator, Specialty Programs is responsible for facilitating improvement in overall quality, completeness, accuracy, and timeliness of clinical documentation through audits, education, and coaching of clinical staff. The Clinical Educator, Specialty Programs will be responsible for developing education that is consistent with standards of care and evidence based practice for both provider staff and members we serve.

 

Essential Duties and Responsibilities

Performs quarterly chart audits and identifies patterns and trends in documentation that could be areas for improvement 

Develops procedures and standards to improve quality of documentation and accuracy

Monitors clinical staff to ensure adherence to policies, procedures, state laws and quality standards

In coordination with the Clinical Director – Specialty Programs, manages provider relationships, performance, and  delivery with internal partners and leads documentation process improvement efforts

Onboards new providers, ensures they receive the necessary instruction to navigate appropriate technology platforms, EMR, supplies, and all other items involved in performing risk assessments 

Develops standardized patient education based on evidenced based guidelines

Facilitates collaboration between Nurse Practitioners and Physicians. Ensures collaboration takes place that meets regulatory standards

Acts as a liaison between the coding department and Nurse Practitioners to ensure accurate and timely documentation

Participates in clinical review and audit procedures for internal and external providers

Responsible for aggressively addressing and acting upon adverse events and action thresholds in area of responsibility

Ensures efficient and economical performance in accordance with department operating budgets and takes the appropriate actions to ensure the attainment of profit and year-end goals and objectives

Develops and maintains effective relationships through effective and timely communication

Provides outstanding customer service to all external and internal customers

Attends all required meetings and in-services

Other duties as assigned

Qualifications:
REQUIRED Knowledge, Skills and Experience

Current, unencumbered State Professional Nurse License

Associate’s degree in Nursing

3-5 years of clinical nursing experience

Proficient clinical skills

Excellent verbal and written communication skills

Proficiency in personal computer use, including e-mail, clinical, word processing, spreadsheet and presentation software

Ability to coordinate complex activities across functional lines of operations, under tight timelines

Must be able to relate professionally and positively to physicians, providers and staff with excellent communication, interpersonal, and management skills

Preferred Knowledge, Skills and Experience

Bachelor’s degree in Nursing

Experience in clinical education or clinical documentation auditing

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