Environmental Services

3 weeks ago

Chapel Hill North Carolina, United States Sodexo Full time
Unit Description:
Put your passion for people to work and make a real impact on patient satisfaction.

 

Sodexo is seeking a full time Environmental Services / Custodial Manager 2 for UNC Hospitals in Chapel Hill, North Carolina which is a 980 plus bed hospital. This is a second shift position (3:00pm start time) overseeing a team of 25, working a rotating weekend shift.  Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. 

The successful candidate will:

be responsible for driving client and patient satisfaction scores;

provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;

work with the Environment of Care Committee and Infection Prevention Director;

effectively manages the Unit Operating System; and/or

support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;

have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;

are results and safety driven;

have in-depth knowledge of housekeeping systems and procedures;

have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;

have 3 years previous custodial / housekeeping or similar management experience., in a hospital, healthcare experience preferred but not required;

are proficient with computers and other technology.

 

Benefits:

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

 

Not the job for you?

At Sodexo, we offer Environmental Service/Housekeeping positions in Health Care and Senior Living locations across the United States. .

 

 

What We Offer:
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements:
Basic Education Requirement - Associate's Degree or equivalent experience

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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