Night Auditor

Compensation Type:
Hourly

Highgate Hotels:
LEFT LANE Hospitality in partnership with Highgate Hotels is excited to introduce the Hotel Bardo. LEFT LANE Hospitality is a vertically integrated company specializing in acquiring and transforming hotels that share a common thread of textured history and progressive cultural landscapes. Committed to fostering a warm, welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create moments of exceptional rarity through dynamic guest experiences and warm anticipatory service. We believe in making powerful first and lasting impressions and want both our guests and team members to feel known, looked after, and at home. How we want our guests to feel when staying with Us is the same as…how we want our team to feel every day.

 

Highgate, is a hospitality forward company that provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.

Location:

 

 

Hotel Bardo Savannah

 

More than a hotel, Bardo is equal parts urban resort and neighborhood clubhouse. A collection of ephemeral moments, chance encounters, and stirring experiences from morning to night. Moments of exceptional rarity, tucked into a historic and beloved Savannah icon.

 

Overview:
Our team at Hotel Bardo Savannah is looking for an attentive, friendly and service-oriented Night Auditor to join our Front Office team.  The Night Auditor has a passion for providing anticipatory, personalized service and thrives working independently during night hours. The ideal candidate is enthusiastic about making great impressions and delivering an exceptional guest experience at all times.

Responsibilities:
Provide welcoming and exceptional service upon guest arrival

Assist guests with overnight check-in and check-out according to resort procedure

Address guests’ complaints, concerns, or requests in a friendly, timely manner

Act as an information agent for guests and assist with any additional available guest services

Effectively communicate Front Office or guest needs to management or other departments

Maintain and uphold brand, operational, culture and service standards in all guest areas and across the resort

Qualifications:
Hard-working team player with a positive attitude and strong attention to detail

Passionate about hospitality and providing elevated service

Excels at verbal and written communication

Excellent presentation and grooming standards

Able to interact positively and professionally with all guests and team members

Able to work independently with minimal supervision

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