Systems Engineering Manager

4 weeks ago

Santa Clara California, United States Palo Alto Networks Full time
Job Description

Your Career

As a Systems Engineer Manager, you are the technical leader for your District’s Systems Engineering team. You will work closely with the District Sales Manager and, along with your team, build relationships with your customers with the goal of helping them detect and prevent advanced cyberattacks and breaches. Our customers need guidance on what platforms to deploy. Your guidance, expertise, and mentorship of your team of SEs will keep them ahead of the latest cyberthreats and relevant to our customers’ business outcomes.

We are looking for a leader to develop our sales teams, providing training and technical support as a product expert. Additionally, you will provide feedback to the product management team on product improvements based on your customer base. Your team, in partnership with sales account managers, will displace competitive technologies, build market share within your enterprise accounts, and most importantly, help your client sleep at night as they secure their digital footprint. 

Your Impact:

Recruit and hire new systems engineers into the district, hiring the best talent in the industry

Responsible to train, mentor, and coach systems engineers, keeping them engaged and successful in their careers 

Support you systems engineer team in complex evaluations, problem-solving and challenging customer environments

Develop relationships with channel partners and their technical teams, to ensure they can support our customer installations

Provide technical leadership in customer interactions, including sharing security trends, strategies, and insight to be an active part of the selling process

Act as a senior systems engineer on occasion, to enhance coverage, or on strategic opportunities.

Act as an escalation point for pre-sales and post-sales technical issues that arise 

Build and maintain relationships with key customer executives to augment account teams with defining plans to drive more business

To be our “Field CTO” for strategic customers’ leadership

Lead conversations about industry trends and changes to the security landscape 

Discuss competitive products in the marketplace and positions ours as the best alternative

Deliver confidential product roadmaps 

Coach account teams on crisp and effective 'proof of concept' testing in strategic opportunities

Maintain a general understanding of competitor selling strategies

50% travel within the region

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