Support Specialist, Retail Technology
1 month ago
We are seeking an experienced Support Specialist to provide technical support and assistance to our retail locations and staff. The ideal candidate will be responsible for diagnosing, troubleshooting, and resolving technical issues related to hardware, software, AV, network, and POS systems. You will be required to provide excellent customer service by communicating technical solutions in a clear and concise manner.
Responsibilities include but are not limited to:
Installation of devices and POS systems (Shopify) for new retail locations.
Own and manage the user accounts for Retail applications.
Provide technical support to retail stores and staff via phone, chat, email, and in-person. Provide comprehensive technical support to retail stores and staff, diagnosing and resolving issues across hardware, software, AV, network, and POS systems through phone, chat, email, and in-person interactions.
Serve as a technical expert to various projects within the retail support domain.
Assist on roll outs of technology to existing retail locations.
Procure hardware and software where required.
Collaborate with cross-functional partners and vendors to troubleshoot incidents.
Ensure all clients (Windows & iOS) are managed through our management platform (InTune) and meet our security baselines and standards.
Take ownership of incidents from start to resolution; ensuring the implementation of permanent solutions to recurring issues.
Configure software and hardware for POS, AV, and network infrastructure.
Maintain and update technical documentation..
Conduct routine system maintenance tasks, including backups and updates.
Provide excellent customer service.
-
IT Support Specialist
2 months ago
Carlsbad, United States Talentry, LLC Full timeJob DescriptionJob DescriptionIT Service Desk Support SpecialistCarlsbad, CA (Onsite, eventual hybrid)Direct Hire. 26-30//hr. Talentry is looking for a Service Desk Specialist to help users resolve computer issues, as well as to perform company projects relating to IT. The right person for this role will use his or her experience providing technical...
-
Support Associate
3 weeks ago
Carlsbad, United States Chico's FAS, Inc. - Retail Full timeWe are customer obsessed, innovative, and have the best culture in retail.Join our team todayPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions,...
-
Support Associate
2 weeks ago
Carlsbad, United States Chico's FAS, Inc. - Retail Full timeWe are customer obsessed, innovative, and have the best culture in retail.Join our team todayPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions,...
-
IT Service Desk Support Specialist
1 month ago
Carlsbad, United States Talentry Full timeJob DescriptionJob DescriptionIT Service Desk Support SpecialistCarlsbad, CA (Onsite, eventual hybrid)Direct Hire. 26-30//hr.Talentry is looking for a Service Desk Specialist to help users resolve computer issues, as well as to perform company projects relating to IT. The right person for this role will use his or her experience providing technical support...
-
IT Service Desk Support Specialist
1 month ago
Carlsbad, United States Talentry Full timeIT Service Desk Support SpecialistCarlsbad, CA (Onsite, eventual hybrid)Direct Hire. 26-30//hr. Talentry is looking for a Service Desk Specialist to help users resolve computer issues, as well as to perform company projects relating to IT. The right person for this role will use his or her experience providing technical support for tier I resolution. He...
-
IT Service Desk Support Specialist
2 weeks ago
Carlsbad, United States Talentry Full timeIT Service Desk Support SpecialistCarlsbad, CA (Onsite, eventual hybrid)Direct Hire. 26-30//hr. Talentry is looking for a Service Desk Specialist to help users resolve computer issues, as well as to perform company projects relating to IT. The right person for this role will use his or her experience providing technical support for tier I resolution. He...
-
IT Service Desk Support Specialist
1 week ago
Carlsbad, United States Talentry Full timeJob DescriptionJob DescriptionIT Service Desk Support SpecialistCarlsbad, CA (Onsite, eventual hybrid)Direct Hire. 26-30//hr.Talentry is looking for a Service Desk Specialist to help users resolve computer issues, as well as to perform company projects relating to IT. The right person for this role will use his or her experience providing technical support...
-
Planning Support Specialist
2 weeks ago
Carlsbad, United States Comprehensive Advisor Full timeJob DescriptionJob DescriptionJob DescriptionAre you looking to expand your career and be part of a successful team? Are you driven, self-motivated, and customer-focused? If you enjoy working closely in a cooperative team environment, developing custom financial plans for prospects, constantly challenging yourself, and providing superior customer service and...
-
Manufacturing Operations Support Specialist
2 weeks ago
Carlsbad, United States DuPont de Nemours, Inc. Full timeAt DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be a part of a premier multi-industrial company that is...
-
Senior Technical Support Specialist
3 weeks ago
California, United States Pebble Beach Full timeSenior Technical Support Specialist (Full Time) For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and...
-
Merchandising Specialist
2 weeks ago
San Mateo, California, 94403, San Mateo County, CA, United States SAS Retail Services Part timeJoin our dynamic team of Merchandising & Product Demonstration Specialists! In this multifaceted role, you'll excel in merchandising, sales, and/or product demonstrations. We seek a candidate adept at fostering relationships with store management, engaging customers, boosting product brand awareness, and thriving in independent work environments. If...
-
Merchandising Specialist
7 days ago
Redwood City, California, 94063, San Mateo County, CA, United States SAS Retail Services Part timeJoin our dynamic team of Merchandising & Product Demonstration Specialists! In this multifaceted role, you'll excel in merchandising, sales, and/or product demonstrations. We seek a candidate adept at fostering relationships with store management, engaging customers, boosting product brand awareness, and thriving in independent work environments. If...
-
Senior Manager(Retail)
4 weeks ago
Carlsbad, United States CESUSA, INC. Full timeProduct Strategic Planning,Transformational Initiatives,Vendor Management,Team DevelopmentProven track record of 3+ years of leadership experience and 5+ years of the retail technology experience, preferably in retail apparel/footware space.Experience with agile development methodologies, including Scrum or Kanban, and familiarity with product management...
-
Customer Technical Support Specialist l
1 month ago
Carlsbad, United States GenMark Diagnostics Full time**Customer Technical Support Specialist l** **Department:** 3025 Customer Technical Support **Location:** Carlsbad, CA **Internal Posting only:** or **HEROES WORK HERE!** We deliver innovative, diagnostic solutions that improve the lives of patients and their families and are proud to be one of the heroic diagnostic companies that is in this fight against...
-
Manufacturing Operations Support Specialist
3 weeks ago
Carlsbad, United States DuPont de Nemours, Inc. Full timeAt DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be a part of a premier multi-industrial company that is...
-
Manufacturing Operations Support Specialist
1 week ago
Carlsbad, United States Dupont Full timeDuPont Laird RandF Performance Materials, Interconnect Solutions, DuPont Electronics & Industrial Carlsbad designs and manufactures RF Absorbing Materials, Electrically Conductive Elastomers and Maxair vent panels for use in Commercial Electronics The primary markets served are Aerospace, Automotive and Defense related industries. DuPont Laird R&F Products...
-
Manufacturing Operations Support Specialist
1 month ago
Carlsbad, United States Dupont Full timeEn DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo. Si deseas ser parte de una empresa multindustrial líder...
-
Manufacturing Operations Support Specialist
1 week ago
Carlsbad, United States Dupont Full timeEn DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo. Si deseas ser parte de una empresa multindustrial líder...
-
Specialist Customer Service
2 weeks ago
Carlsbad, United States TaylorMade Golf Full timeAs a member of TaylorMades Customer Service Team, this position is focused on delivering the best customer service in the industry while maximizing all support opportunities via inbound and outbound phone, email and chat activity. The role serves as Customer Service, Specialist, Customer, Skills, Manufacturing, Retail
-
Support Associate
3 weeks ago
Carlsbad, United States Chico's FAS, Inc. - Retail Full timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales...