Ocean Export Agent
3 weeks ago
Ensure timely and accurate movement of freight and information, while providing exceptional customer service.
Major Duties and Responsibilities
• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Ocean Export Files and reporting
• Meet compliance at all times to regulations internal and external in accordance with government regulations
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in the DLSOPs
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary
Expeditors Core Competencies
This section lists the core business-critical skills, knowledge and behavior applicable to all Expeditors employees, regardless of position, and should not be edited. Note that these competencies are found in employee’s My Development Plan view and in the employee’s performance evaluation in the Professional Development Center.
• Exceptional Customer Service:
Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).
• Job Execution:
Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.
• Reliability:
Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.
• Collaboration:
Displays a willingness to accomplish not only his/her job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.
• Communication:
Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.
• Culture:
Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
• Personal Growth and Development:
Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training on time with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.
Product Agent Core Competencies
This section lists the core business-critical skills, knowledge and behavior applicable to all product agents, regardless of department or position, and should not be edited. Note that these competencies are found in the employee’s My Personal Development Plan view in the Professional Development Center.
• Timely and Accurate Shipment Processing
Ensures smooth and timely freight process flow according to Expeditors' operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures.
• Timely and Accurate Data Entry
Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution.
• Timely and Accurate Billing and Accounting
Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes to minimize risk and protect the company.
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Air Export Agent
7 days ago
El Paso, United States Expeditors Full timeAssist Manager and Supervisor with all aspects of the Air Export Department, while ensuring the proper and timely movement of freight, while providing exceptional customer service. - Ensure smooth and timely freight process flow. - Schedule pickups t Agent, Export, Customer Service, Manufacturing
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Air Export Agent
4 weeks ago
El Segundo, United States Morrison Express Full timeRole & Responsibilities:exports by preparing bills of lading, export declarations, certificates of origin and related documents.quality results by following export standards, procedures and regulations.carriers’ flight schedules into customers’ product delivery activities.freight transfer and support with appropriate documentation.documentation with...
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Air Export Agent
4 weeks ago
El Segundo, United States Morrison Express Full timeRole & Responsibilities:exports by preparing bills of lading, export declarations, certificates of origin and related documents.quality results by following export standards, procedures and regulations.carriers’ flight schedules into customers’ product delivery activities.freight transfer and support with appropriate documentation.documentation with...
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Air Export Agent
4 weeks ago
El Segundo, United States Morrison Express Full timeRole & Responsibilities: exports by preparing bills of lading, export declarations, certificates of origin and related documents. quality results by following export standards, procedures and regulations. carriers flight schedules into customers product delivery activities. freight transfer and support with appropriate documentation. documentation with...
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Export Compliance Manager
3 weeks ago
El Segundo, United States Morrison Express Full timeDescription/Function:Remain informed of current export issues, regulations, and laws through the attendance of compliance training sponsored by the government and industry experts.Familiarize appropriate division staff with international trade laws and regulations.Monitor international inbound and outbound orders; investigating and expediting those orders...
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Export Compliance Manager
3 weeks ago
El Segundo, United States Morrison Express Full timeDescription/Function:Remain informed of current export issues, regulations, and laws through the attendance of compliance training sponsored by the government and industry experts.Familiarize appropriate division staff with international trade laws and regulations.Monitor international inbound and outbound orders; investigating and expediting those orders...
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Export Compliance Manager
3 weeks ago
El Segundo, United States Morrison Express Full timeDescription/Function:Remain informed of current export issues, regulations, and laws through the attendance of compliance training sponsored by the government and industry experts.Familiarize appropriate division staff with international trade laws and regulations.Monitor international inbound and outbound orders; investigating and expediting those orders...
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Senior Special Account Coordinator
2 days ago
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Senior Special Account Coordinator
1 week ago
Humble, Texas, United States Schenker, Inc. Full timeJob Overview Responsible for general coordination and customer service for specific assigned customers. General coordination of air, ocean, import and export shipments from start to finish. What will you enjoy doing (duties/tasks) · High-level customer service to global cliental. · Understanding contractual agreements. · Shipment tracking with daily...
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Customs Brokerage Agent
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Austin, Texas, United States Expeditors Full timeJob Description Major Duties and Responsibilities Ensure smooth and timely customs process flow Ensure accurate and timely data entry into our operational system Track and Trace Custom files and reporting Ensure accurate and timely client billing Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly...
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Business Development Manager
1 day ago
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Technical Support Manager
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Texas City, United States Snowflake Computing Full timeBuild the future of data. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers' success. We form partnerships with customers by listening, learning and building connections. ...
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Manager Subcontracts 2
5 days ago
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El Segundo, United States Northrop Grumman Full time**Requisition ID: R10154819**: - ** Category**: Global Supply Chain - **Location**: El Segundo, California, United States of America - **Clearance Type**: Secret - **Telecommute**: No - Teleworking not available for this position - **Shift**: 1st Shift (United States of America) - **Travel Required**: Yes, 10% of the Time - **Relocation Assistance**:...
