Sales Call Center Manager
3 weeks ago
Are you ready to lead a dynamic team in our high-energy Sales Call Center, where every appointment set paves the way for exceptional customer experiences? Look no further. F.H. Furr isn't just a company; it's a legacy of excellence. For over four decades, we've been pioneers in the industry, setting the standard with our unwavering commitment to top-tier service. With over 775 dedicated employees, we stand tall as a major player, delivering exceptional service across Northern Virginia, Southern Maryland, and Delaware. If you're a seasoned leader ready to make an impact in our Call Center, this is your moment.
Responsibilities:
Lead and mentor a team of appointment setters in our bustling call center environment
Develop and implement strategic initiatives to optimize appointment setting processes and exceed targets
Foster a positive and high-energy work culture that promotes teamwork and individual growth
Analyze appointment setting data and trends to identify opportunities for improvement and optimization
Collaborate with cross-functional teams to ensure seamless communication and coordination
Uphold F.H. Furr's commitment to excellence in customer service and satisfaction
Requirements:
Proven experience in call center management
Exceptional leadership skills with a track record of motivating and inspiring teams
Strong analytical abilities with the aptitude to interpret data and drive results
Excellent communication and interpersonal skills
Ability to thrive in a fast-paced, dynamic work environment
Benefits:
Competitive salary and compensation package
Comprehensive health and wellness benefits
Opportunities for career advancement and professional development
Vibrant company culture with a focus on employee appreciation and recognition
If you're ready to lead our Sales Call Center and play a crucial role in delivering exceptional service to our customers, we want to hear from you. Join us in shaping the future of appointment setting at F.H. Furr
F.H. Furr may conduct a preemployment background check and drug test, subject to applicable law.
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