Dental Receptionist @ Imray
4 weeks ago
We have an immediate opening for a full time Dental Receptionist at Imray & Gesek Oral Surgery located in Jacksonville, FL 32204. The Dental Receptionist we hire is preferred to have previous experience working in a dental/and or medical office. Knowledge of dental terminology is a plus We prefer a candidate that is a team player, has a positive attitude with exceptional multi-tasking abilities, and excellent customer service to join our amazing team. The hours will be Mon-Thur 7:45-5:00 & Fri 7:15- 2:00.
Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voice-mail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualifications:
Experience working in a dental, medical, or other health-care office, preferred
Knowledge of insurance plans (HMO/PPO), is a plus
Experience answering telephone
Must have exceptional customer service skills
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