Experience Specialist/Receptionist: Lakeview Internal Medicine
Found in: Resume Library US A2 - 2 weeks ago
Experience Specialist/Receptionist
Lakeview Internal Medicine
M/T/W/F 7:30AM-4:30PM, TH 7:30AM-1:30PM
Full Time + Benefits
As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and follow up appointments as needed. Customer service, empathy and compassion are the biggest assets in this position.
Why UnityPoint Health?
Commitment to our Team – We’ve been named a by Becker’s Healthcare for our commitment to our team members.
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
Benefits – Our competitive program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
Development – We believe equipping you with support and is an essential part of delivering a remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Visit us at (url removed)/careers to hear more from our team members about why UnityPoint Health is a great place to work.
Responsibilities:
Greets patients and visitors and obtains accurate information and signatures for office records
Obtain signatures on all forms pertinent to the patient’s current visit from the patient or family member who has authority to sign on behalf of the patient.
Photo-copy & scan insurance cards and driver’s licenses.
Adhere to all confidentiality policies and procedures.
Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner.
Retrieves, files photocopies or scans medical correspondence, reports and miscellaneous items, as requested.
Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits.
Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations.
Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM. Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
Open and / or closes the clinic following specific guidelines of the individual clinic.
Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate.
Perform functions other than described due to extenuating circumstances.
Other duties as assigned.
Qualifications:
Education:
High School Degree or Vocational School Graduate
Experience:
Previous medical office experience preferred
Strong customer service skills
Excellent computer skills and abilities
Ability to understand and apply guidelines, policies and procedures
Strong personable skills to interact with physicians, health care team members, patients and support systems
Effective communication skills
Proficient in Microsoft Office
Customer and patient focused
Medical terminology/background a plus
-
Experience Specialist/Receptionist: Lakeview Internal Medicine
Found in: Resume Library US A2 - 2 weeks ago
West Des Moines, Iowa, United States UnityPoint Health Full timeOverview: Experience Specialist/Receptionist Lakeview Internal Medicine Monday-Friday 8:00AM-5:00PM, off at 2:00PM 1 day/week Full Time + Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering...
-
Experience Specialist/Receptionist: Lakeview Internal Medicine
Found in: Resume Library US A2 - 1 week ago
West Des Moines, Iowa, United States UnityPoint Health Full timeOverview: Experience Specialist/Receptionist Lakeview Internal Medicine Monday-Friday 8:00AM-5:00PM Full Time + Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing...
-
Experience Specialist/Receptionist: Lakeview Pediatrics
Found in: Resume Library US A2 - 2 days ago
West Des Moines, Iowa, United States UnityPoint Health Full timeOverview: Experience Specialist/Receptionist Lakeview Pediatrics M/T 8:00-5:00, W 8:00-12:00, TH/F 6:30-4:00 Full Time + Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing...
-
Experience Specialist/Receptionist: Lakeview OB/GYN
Found in: Resume Library US A2 - 2 weeks ago
West Des Moines, Iowa, United States UnityPoint Health Full timeOverview: Experience Specialist/Receptionist Lakeview OB/GYN Monday-Friday 8:00AM-5:00PM, 1 half day per week depending on clinic schedule Full Time + Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling,...
-
Experience Specialist/Receptionist: Lakeview OB/GYN
Found in: Resume Library US A2 - 2 weeks ago
West Des Moines, Iowa, United States UnityPoint Health Full timeOverview: Experience Specialist/Receptionist Lakeview OB/GYN Monday-Friday 7:30AM-4:00PM Full Time + Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and...
-
Experience Specialist/Receptionist: Lakeview Ob/Gyn
Found in: beBee jobs US - 3 weeks ago
Des Moines, Iowa, United States findojobs Full timeExperience Specialist/Receptionist Lakeview OB/GYN Monday-Friday 8:00AM-5:00PM, 1 half day per week depending on clinic schedule Full Time + Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones,...
-
Experience Specialist/Receptionist: Methodist Internal Medicine
Found in: Resume Library US A2 - 5 days ago
Des Moines, Iowa, United States UnityPoint Health Full timeOverview: Experience Specialist/Receptionist Methodist Internal Medicine Monday-Friday 8:30AM-5:00PM Full Time + Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing...
-
Clinical Nurse
Found in: Lensa US P 2 C2 - 1 week ago
West Des Moines, United States CareerBuilder Full timeOverview $5,000.00 Sign on Bonus Lakeview Family Medicine, UnityPoint Clinic Clinical Nurse - LPN Monday-Friday 8:00 am to 4:30 pm Full Time Benefits Responsibilities Join an amazing team at a nationally recognized Top Place to Work in Healthcare! As a Clinical Nursewith UnityPoint Clinic, you'll provide team-based care in a patient centered atmosphere. The...
-
Experience Specialist/Receptionist: Cardiology-Methodist Plaza PB
Found in: Resume Library US A2 - 2 days ago
Des Moines, Iowa, United States UnityPoint Health Full timeOverview: Experience Specialist/Receptionist Methodist Cardiology Monday-Friday 7:00AM-3:30PM Full Time + Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and...
-
Experience Specialist/Receptionist: Cardiology-Methodist Plaza PB
Found in: Resume Library US A2 - 2 days ago
Des Moines, Iowa, United States UnityPoint Health Full timeOverview: Experience Specialist/Receptionist Methodist Cardiology Monday-Friday 8:00AM-4:30PM Full Time + Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and...
-
Experience Specialist/Receptionist-Cardiology-Penn Ave PB
Found in: Resume Library US A2 - 2 days ago
Des Moines, Iowa, United States UnityPoint Health Full timeOverview: Experience Specialist/Receptionist DSM Cardiology Part Time Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and follow up appointments as needed....
-
Experience Specialist/Receptionist: East DSM Family Care
Found in: Resume Library US A2 - 2 weeks ago
Des Moines, Iowa, United States UnityPoint Health Full timeOverview: Experience Specialist/Receptionist East DSM Family Care Monday-Friday 8:30AM-5:00PM Full Time + Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and...
-
Specialty Nurse
Found in: Resume Library US A2 - 5 days ago
West Des Moines, Iowa, United States UnityPoint Health Full timeOverview: Specialty Nurse (RN) Triage - Lakeview Cardiology West Des Moines, Iowa Part-time w/Benefits - 24 hours/week Shift: Wednesday, Thursday & Friday, 8:00 am to 4:30 pm Responsibilities: We are looking for a dedicated and compassionate Triage Registered Nurse (RN) to join our Cardiology Clinic team. As a Triage RN specializing in Cardiology,...
-
Certified Medical Assistant, Lakeview Cardiology
Found in: Resume Library US A2 - 6 days ago
West Des Moines, Iowa, United States UnityPoint Health Full timeOverview: Certified Medical Assistant, Lakeview Cardiology Des Moines, Iowa Monday to Friday, 40 hours/week $5000.00 sign-on bonus for external candidates! Competitive salary and benefits package. Opportunities for professional development and career advancement. Supportive work environment with a collaborative healthcare...
-
Specialty Nurse
Found in: Resume Library US A2 - 2 weeks ago
West Des Moines, Iowa, United States UnityPoint Health Full timeOverview: $5000.00 sign on bonus for external candidates! Specialty Nurse - RN, Lakeview OB-Gyn Clinic West Des Moines, Iowa 7:30 am to 5:00 pm (4 days per week) (1 day off per week determined on clinic scheduling needs) We offer competitive compensation, comprehensive benefits, and a supportive work environment focused on professional growth...
-
Experience Specialist/Receptionist: Johnston Family Medicine
Found in: Resume Library US A2 - 2 days ago
Johnston, Iowa, United States UnityPoint Health Full timeOverview: Experience Specialist/Receptionist Johnston Family Medicine Monday-Friday 8:30AM-5:30PM Full Time + Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments...
-
Experience Specialist/Receptionist: Huxley Family Medicine
Found in: Resume Library US A2 - 2 days ago
Huxley, Iowa, United States UnityPoint Health Full timeOverview: Experience Specialist/Receptionist Huxley Family Medicine Monday-Thursday 7:45AM-5:15PM, Friday 7:30AM-4:00PM Full Time + Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones,...
-
Experience Specialist/Receptionist
Found in: Resume Library US A2 - 2 weeks ago
Marion, Iowa, United States UnityPoint Health Full timeOverview: UnityPoint Clinic Experience Specialist/Receptionist Tower Terrace Family Medicine & Pediatrics Monday- Friday, Daytime Full-Time Benefits, 40 Hours/Week As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with...
-
Experience Specialist/Receptionist: Altoona Family Medicine
Found in: Resume Library US A2 - 3 weeks ago
Altoona, Iowa, United States UnityPoint Health Full timeOverview: Experience Specialist/Receptionist Altoona Family Care Clinic Monday-Friday 8:00AM-5:00PM Full Time + Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing...
-
Experience Specialist/Receptionist
Found in: Resume Library US A2 - 2 weeks ago
Cedar Falls, Iowa, United States UnityPoint Health Full timeOverview: UnityPoint Health Experience Specialist/Receptionist Cedar Falls, IA Family Medicine - Prairie Parkway Monday-Friday: Day time hours with evening rotation. Clinic is open 7a-5p Tuesdays and Fridays and 7a-7p Monday, Wednesday, and 7a-5p Thursday Full-time + benefits As an Experience Specialist/Receptionist, you are the first person to...