Manager Operations

3 weeks ago


Huntley Illinois, United States Northwestern Memorial Healthcare Full time
Job Description

Ideal candidate will have experience managing an OR and Sterile Processing team at a Level 1 or Level 2 Trauma Center

The Manager Operations reflects the mission, vision, and values of NMHC, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Manager, Operations provides autonomous and direct management of a team or teams.

Responsibilities:

Manage day-to-day operations of designated departments, divisions, programs, services and/or locations. This includes defining and overseeing workflows and staffing in the department, re-directing resources to critical areas as needed, developing operating and capital budgets, monitoring budget performance including explaining variances and defining and applying corrective action to ensure compliance with the budget as needed. 24/7 accountability

Provide support, guidance, and supervision to team members by ensuring that the team members maintain competencies in addressing behavioral, social, financial, and environmental issues for patients to achieve optimum clinical quality, patient satisfaction, and cost-effective care.  Support the team by preparing and delivering annual and mid-year reviews, coaching through the resolution of complex situations that involve practice issues and customer relations, ensuring that they have the tools, including technology, to perform their roles and identifying areas in need of improvement and acting upon them with the appropriate NM system partners.

Recommend department goals to department leadership; plan and advance progress toward the goals throughout the year.  Communicate goal achievement timelines, risks and decisions needed with all appropriate leadership teams on a regular cadence.  

Ensure department policies and processes meet current standards of the Joint Commission and all federal, state, and regulations. Revise and/or create new policies and processes as needed to meet changing regulations and the evolution of patient care delivery. Target quality improvement by reducing process variation, eliminating redundancy or implementing new technology.

To manage escalations, interpret information needed to identify each patient's requirements relative to the patient's age-specific needs using principles of growth and development over the life span.  Connect those with the resources required to coordinate each patient’s care.

Business expertise

Knowledge of Joint Commission standards and all federal, state, and regulatory requirements.

Ability to analyze data for decision making purposes and make data-driven recommendations.

Ability to create budgets in accordance with guidelines and balanced to targets.

Ability to effectively apply the principles of change management while leading.

Strong computing skills, including Microsoft Office applications, Outlook and the EMR.

Attentive to detail and reviews own and others’ work for accuracy.

Problem solving

Effectively and autonomously handles challenging situations, including identifying stakeholders and defining and communicating required action and roles in a compressed time frame.

Effectively balances multiple priorities, seeking guidance when in doubt.

Calmly and easily responds to changes in work environment, delays or unexpected events.

Provides guidance and supervision to team members by problem solving complex situations that involve practice operations, customer relations, and employee relations issues

Interactions/interpersonal skills

NMHC Performance Leadership Competencies (from performance management system)

Exceptional verbal and written communication skills and the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers, internal and external to NM.

Projects confidence, professionalism, interest and optimism when leading others in the workplace; guided by the servant leadership philosophy.

Ability to maintain confidentiality for patients and their families, as outlined in the Northwestern Memorial HealthCare Patient Confidentiality policy.

#INDC


  • Operations Manager

    4 weeks ago


    Huntley, United States DeFiore Funeral & Cremation Services Full time

    DeFiore Funeral & Cremation Service is dedicated to providing caring, professional services to Huntley and the surrounding community. As a full-service funeral home, they provide many types of funeral and memorial services, accommodating all faiths, ethnic traditions, and family wishes. They offer cremation services at their on-site crematory, as well as...

  • Operations Manager

    2 weeks ago


    Illinois, United States Hansen Agri-PLACEMENT Full time

    Hansen Agri-PLACEMENT is assisting an established Ag Employer with their search for a Operations Manager. This role will be responsible for managing a single grain elevator, taking in 2-3 million bushels throughout the year. Responsibilities:- Maintains positive customer relations at what is typically the first point of contact with the producer- Manages the...

  • Forklift Operator

    4 weeks ago


    Huntley, United States AllStaff Full time

    '''Duties:''' - Operate warehouse equipment such as pallet jacks, clamp trucks, order pickers, cherry pickers, etc. - Utilize warehouse management system to track inventory and manage orders - Perform shipping and receiving duties, including loading and unloading trucks - Conduct regular inspections of equipment and perform minor repairs as needed - Assist...

  • Forklift Operator

    3 days ago


    Huntley, United States General RV Full time

    Overview: The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV lifestyle. Today, General RV Center stands as the Nations Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales...

  • Operations Manager

    2 weeks ago


    Illinois, United States Hansen Agri-PLACEMENT Full time

    PLEASE NOTE: We will not be able to reply to you if your resume does not meet the position requirements. There is NO closing date. This position will remain open until a suitable candidate is found. QUALIFICATIONS: - Preferable past experience in grain industry- Must be mechanically inclined- Must be able to pass drug test JOB DESCRIPTION: Job Description:...

  • Operations Manager

    3 weeks ago


    Chicago, Illinois, United States Canon Business Process Services, Inc. Full time

    Overview: The Operations Manager oversees the operations and client relations of a segment of accounts within a region.  Manages the strategic development of the existing client base by enhancing relationships at all levels within the client’s organizations and by ensuring the highest levels of service and client satisfaction.  Maximizes customer...


  • Huntley, Illinois, United States Northwestern Memorial Healthcare Full time

    Job Description The Clinical Practice Specialist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Clinical Practice Specialist leads efforts to ensure...

  • Building Manager

    1 week ago


    Huntley, United States The Alden Network Full time

    JOB SUMMARY:Directs, plans, coordinates, and administers the overall operation of the Maintenance Department in accordance with federal, state, and local laws, rules, and regulations which govern a long-term care facility. Work involves the coordination of safety and maintenance needs to ensure a comfortable and safe environment.QUALIFICATIONS:High School...


  • Huntley, Illinois, United States Northwestern Memorial Healthcare Full time

    Job Description ​​​​​​This is a Full Time, salaried position at 40 hours per week.  Individual will oversee the Residency clinic at Woodstock and Family Practice at the Huntley clinic.  Schedule is Monday through Friday, 8a-4:30p and will work in Huntley 3 days per week, Woodstock 2 day per week. Hours may fluctuate depending on needs of the...


  • Huntley, United States Taco Bell Full time

    Restaurant General Manager Huntley, IL "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." You are responsible for the operation...


  • Huntley, United States FirstService Residential Full time

    Job Overview: As the Community Manager you will be responsible for providing all property management services which reflect policies and procedures established by the Association Board of Directors in addition to efficiently providing daily operations. Your Responsibilities:  Provide input and assist the Board with the preparation of the Association’s...


  • Huntley, Illinois, United States Rush Enterprises Full time

    Advertised Job Description: The Mobile Mechanic is responsible for maintaining the fleet for clients and to handle service calls at client locations. Provide service to our customers while maintaining exceptional customer service. This can include: cleaning, maintenance, visual inspection, and removal of parts and attachments. Installation with the help of...

  • Operations Manager

    2 weeks ago


    Chicago Heights, Illinois, United States ESPO Corporation Full time

    Job Title: Operations Manager Location: Robins, IL Job Type and Duration: Permanent full time Pay rate: 120k This is a full-time on-site role for an Operations Manager with a thriving, family owned business in the fixtures and displays industry. The Operations Manager will be responsible for overseeing day-to-day operations, managing staff, optimizing...


  • Chicago, Illinois, United States Sodexo Full time

    Unit Description: Grow your career and develop a team that shares your desire to make a difference.   SodexoMAGIC is seeking a Food Operations Manager 2 - Dining Operations to support business for the Chicago Metropolitan Area.    SodexoMAGIC is a joint Sodexo/ Magic Johnson venture and we are thrilled to be celebrating our 10-year anniversary...


  • Mettawa, Illinois, United States AbbVie Full time

    Job Description The primary purpose of the Sales Operations organization is to provide centralized operational support to the Commercial sales organization. The sales operations team provides the overall strategy, direction, operational processes, resources, and tools that enable the sales team to effectively and efficiently drive sales. This includes...


  • Chicago, Illinois, United States ESPO Corporation Full time

    Concrete Cutting Field Operations Manager Location: Southeast Side of Chicago/NW Indiana Job Type and Duration: Direct hire Pay rate: $90-$125k Relocation assistance provided. *FIELD OPERATIONS MANAGER FOR A CONCRETE CUTTING, SAWING AND DRILLING COMPANY* Candidates with concrete cutting management experience, sewer, road building/construction, underground...


  • Chicago, Illinois, United States Sodexo Full time

    Unit Description: Sodexo Live!'s Airport Lounge Segment has an exciting opportunity for a Lounge Operations Manager at The Club MDW Airport (Midway International Airport) in Chicago, IL.  An oasis away from the airport hustle, our airport lounges have become synonymous for comfort and elegance at major airports throughout the world.  The Lounge...

  • Chef Manager

    1 week ago


    Chicago, Illinois, United States Sodexo Full time

    Unit Description: Success is yours when you collaborate and work hard in our team-based culture!!   SodexoMAGIC is seeking a Chef Manager - Dining Operations to support our dining operations for the Chicago Metropolitan Area.    SodexoMAGIC is a joint Sodexo/ Magic Johnson venture and we are thrilled to be celebrating our 10-year anniversary...


  • Chicago, Illinois, United States NielsenIQ Full time

    Job Description As an Operations Engagement Manager, you'll oversee Market Insights operations in designated countries, ensuring successful implementations, effective budget management, and process improvement. You'll provide operational consultancy, represent the sub-region on leadership groups, foster automation, and ensure team alignment to achieve...


  • North Chicago, Illinois, United States AbbVie Full time

    Job Description As a member of the Business Operations team, the Senior Manager, Business Operations will serve as a strategic and tactical partner to the Development Sciences function within AbbVie’s Research and Development organization. This role is primarily responsible for managing the operational and financial aspects of the Biologics CMC...