Floor Supervisor/RDA

4 weeks ago

San Jose California, United States Sonrava Health Full time
Responsibilities:
Let us help you take the next step in your career at our Western Dental as a Floor Supervisor At Western Dental we have modern, fully equipped state of the art dental practices that you will be proud to be affiliated with. We recognize that our team members are part of the Western Dental family where we provide excellent professional, financial and personal growth for your dental career.

 

Responsibilities

Supervise all back office staff including scheduling, training, performance evaluations and holding staff accountable

Participate in the hiring, selection and retention for back office staff

Responsible for Patient management by partnering with Dentists, providing patients with proper pre and post-treatment instructions and ensuring patient satisfaction

Monitor patient flow by effectively reviewing sign in sheet and appointment book and making necessary adjustments to the schedule

Responsible for ensuring sterilization of the office and equipment

Ensure compliance with all OSHA, Dental Board, and Corporate policies and procedures

Conduct all weekly/monthly/quarterly inspections

Maintain dental supplies and inventory; stock supplies in operatories, restrooms, lab, etc. as needed

Maintain proper patient treatment records

Lead, inspire, and motivate back staff

Participate in monthly operational meetings

Prioritize UPE (Ultimate Patient Experience)

Western Dental offers a competitive benefit package designed to enhance the lives of our team members. Team members are eligible for benefits based on their full time status.

Qualifications:
Experience supervising a team of 8-12 team members with the ability to demonstrate authority, delegate responsibility and hold a team accountable

Working knowledge of dental equipment and terminology, OSHA and safety compliance

Must have a current X-Ray License. (Or an agreement must be signed that the X- Ray license will be obtained within six (6) months of employment)

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