Foundry Sales Engineer

4 weeks ago

Columbia City Indiana, United States Pyrotek Full time
Job Description

As part of the U.S. Foundry Sales team the Sales Engineer is responsible for managing and growing Pyrotek’s sales of technical products and solutions to our core aluminium foundry customers. Works closely with our world class technical sales team to develop and build long term mutually beneficial relationships with Pyrotek’s foundry customer base.

Travel required by car/plane approximately 50%.

This position has the flexibility to work remotely at home within the assigned territory: Illinois, Iowa, Minnesota, and Wisconsin. Candidate would reside in/or around this territory.

Pyrotek's Sales Engineers are technical solutions sellers.  Along with a wide range of foundry supported products, the solution experts are there to provide technical support and guide in practical applications throughout the sales cycle.

Essential Functions/Responsibilities

Responsible for established sales accounts.  Tasks/responsibilities include:Establishing a working relationship with customer base to meet or exceed customer expectations.

Negotiating pricing, minimum order quantities and stocking agreements with vendors, supplies and customers.  Communicate changes in customer demands internally.

Providing technical support to customers.  Using positive internal collaboration, resolve problems on behalf of your customers.

Soliciting sales of new or additional products via telephone or in person.  Preparing, pricing and presenting quotations.  Set final new prices, margins, quotations on new products or services.

Maintaining awareness of competitor’s activities. Employing counter measures to beat or contain competition.

Prospecting for new customers.  Preparing, pricing and presenting quotations.

Developing and preparing customer stocking agreements and presenting to supply chain for final review prior to customer signing.  At least quarterly, reviewing agreements levels versus actual performance and hold customer accountable to follow terms of agreement.

Assisting as needed to resolve customer accounts receivable issues.

Presenting internal and customer technical presentations, as requested. Meeting/exceeding sales and gross profit targets for assigned territory.

Actively strategizing with management on sales tactics.

Establish and cultivate strong working relationships with customer base to meet and exceed their expectations by providing sales support for assigned divisions/products to include:Setting final new prices, margins, quotations on new products or services.

Establishing positive working relationships with the customer.  Fielding territory customer calls, receiving orders and responding to customers in a timely and efficient manner.

Establishing positive and collaborative working relationships with internal sales engineers, manufacturing operations, applicable vendors and supplies to ensure customer’s expectations are met.

Working up and pricing quotes, gathering data, preparing reports and/or presentations.

Visiting customers at their facilities for the purpose of selling, building customer rapport, and/or training, as required to meet customer expectations.

Research and resolve all customer problems and requests, including defining best products as a solution.  Field and help bring to resolution complaints concerning billing or products.  Document complaints and/or feedback from customers in a timely manner.  Initiate RMA’s/customers credits when required.

Work with customer service, operations and supply chain as needed to ensure order fulfilment expectations are met.

Utilize Microsoft Contact Management database (CRM) to complete trip reporting and internal sales relationship communication in a timely manner.  Ensure travel expense reporting is accurate and timely manner.

For more detailed information, click the I'm Interested button so our hiring team can review your application and schedule time to speak with you soon 

What happens next?  Once you submit your application/resume, a member of the recruiting team will send you an email with a self-schedule link to speak with one of our Recruiters.  Watch your email for that link  

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