Senior Business Systems Analyst

3 weeks ago

Chicago Illinois, United States Adtalem Global Education Full time
Job Description

The Senior Analyst, Business Systems and Analytics delivers reporting with business/operational insights (i.e., business intelligence) and/or provides business system capability that ensures the department provides exceptional services to Adtalem. This person will leverage resources and analytical/system development expertise to provide colleagues and stakeholders with data, information and insight presented in a way that enables informed decision making. The Senior Analyst, Business Systems and Analytics builds maintains and improves business systems and/or analytical tools. As a senior analyst, this person will take a lead role in identifying improvement opportunities and lead projects for successful implementation and completion. The Senior Analyst facilitates and promotes collaboration with internal stakeholders including IT/Product Development and institutions, and coordinates/drives work projects to ensure compliance, efficiency and effective delivery of business systems and analytical tools. In addition, the Senior Analyst provides training and mentorship/guidance to fellow analysts and provides constructive feedback for their personal development and growth within the organization.

Essential Duties and Responsibilities

Utilizes advanced proficiency and expertise in ProSAM financial aid system to effectively spearhead the technical analysis, design, construction, and implementation of systems crucial to the success of ISS, ATGE, and various affiliated institutions.

Conduct thorough analysis of existing business processes and systems to identify areas for improvement.

Supports multiple institutions, potentially leveraging independent systems and data sources.

Facilitates and promotes collaboration with stakeholders to make ProSAM adaptable for efficient and effective stakeholder interactions, decision making and processing functionality.

Lead the design and implementation of system enhancements to meet business needs.

Work closely with development teams to ensure successful delivery of enhancements within established timelines.

Perform data analysis to identify trends, patterns, and insights that inform business decision-making.

Ensure data integrity and accuracy through regular audits and validation processes.

Partner with cross-functional teams, including IT, operations, and end-users, to facilitate effective communication and ensure a holistic understanding of business requirements.

Act as a liaison between business stakeholders and technical teams to translate business needs into actionable plans.

Create and maintain comprehensive documentation, including business process flows, functional specifications, and user manuals.

Provide training and support to end-users on system functionalities and enhancements.

Creates and ensures that all business systems and Intelligence project / process plans, reports, dashboards, and updates clearly and intuitively convey key information to stakeholders for the purpose of supporting quality business decisions.

Manages multiple projects according to plan.  Monitors, assigns work, follows up and reports progress to ensure work is delivered timely.

Identifies and performs annual and ad hoc modifications into systems, reports and dashboards to maximize effectiveness.

Supports compliance with federal, state and institutional regulations.

Performs testing of solutions against design and business requirements to ensure a quality result which delivers upon targets and expectations.

Develops and documents User Acceptance Testing processes and adheres to process change controls required by internal audit.

Develop and maintain accurate documentation to capture and communicate business requirements, process design, and procedures which clearly communicate with key stakeholders (i.e. IT/Product Management, system vendors and all institutions), and provides for training for business continuity.

Understands and plans to ensure that system design changes (internal and external/IT driven) do not negatively impact processing, reporting, and analytics.

Coordinates with IT and other business partners to ensure all data integrations are running smoothly and that any issues are immediately identified, resolved and plans in place to ensure ongoing accuracy/compliance.

Leads project tasks associated with the implementation or modification of ProSAM.

Reports status of all projects and issue resolution to appropriate stakeholders and ISS Leadership.  Provides proactive updates until through completion/resolution.

Leads in absence of the manager.

Completes other duties as assigned.

#IND1

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