Onsite Courtesy Patrol

Overview:
RealManage is an Inc. 5000 property management firm that delivers services to homeowners associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities.

 

RealManage is a national firm with clients and operations in 24 states from California to Florida and from Texas to Illinois. RealManage also serves nationally-recognized developer/builder clients.

 

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

 

RealManage is a values-based company with the following values as our guiding principles:

Integrity: we always do the right thing.

Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.

Selflessness: more than teamwork; we are part of something special and much larger than any of us.

Personal Relationships: we are a professional services company; people do business with people they like.

Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Responsibilities:
Responsibilities: 

The essential duties and responsibilities include:

Patrol and protect the association’s property by maintaining a safe and secure environment.

Receive and respond to resident phone calls; redirect as appropriate,

Greet all residents and guests with a warm smile and a positive attitude, assisting them with questions and directing them to the appropriate team members as needed,

Assist with checking residents in, as necessary, for association events or meetings,

Facilitate amenity access by having residents either provide completed documentation or by providing them with the appropriate documentation to read and sign in order to receive amenity access cards,

Update new/existing owners’ information in the appropriate system daily or as required,

Sort incoming mail and package deliveries for distribution,

Perform or assist with any operations as required to maintain workflow and meet schedules. Notify supervisors of unusual equipment or operating problems and the need for additional materials and supplies,

Ensure all safety precautions are followed while performing job duties,

Plus other work-related tasks as needed or assigned

Qualifications:
Proven work experience as a security guard or relevant position

Trained security officer with diploma

Ability to operate detecting systems and emergency equipment

Excellent knowledge of public safety and security procedures/protocols

Surveillance skills and detail orientation

Integrity and professionalism

Pay and Benefits:

$17.00   to $21.00, depending on education and experience.

 

Benefits include:

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Insurance

HSA (Required High Deductible Medical Plan to be eligible)

FSA 

Education Reimbursement 

401K matching 

Employee Assistance Program (EAP)

9 paid Holidays

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