Receptionist/Client Intake Specialist
3 weeks ago
The Fort Lauderdale office is seeking a Receptionist/Client Intake Specialist with law firm experience. The primary responsibilities of this position include but are not limited to the following: receive and record oral information from telephone callers or in person, and then communicate it to attorneys and staff. Operate a multi-line telephone console in order to relay incoming and outgoing calls, welcome all guests and notify attorneys and/or staff of their arrival. Direct telephone calls to appropriate attorneys and staff. Meet and greet clients and visitors to the law office and ensures proper clearance and routing of such parties in accordance with firm policies; notify supervisor of difficult situations. Notify building security of all visitors and grant them access to the suite, if needed. Ensure guests are directed to coat closets and restrooms, offered beverages and are comfortable in the reception area. Receive and record deliveries to the firm and/or individuals in the firm and routes them accordingly to the proper recipient. Work with the Facilities Coordinator to maintain conference room schedule. Maintain neatness of lobby and reception area.
We offer competitive compensation and in addition, Lewis Brisbois offers a range of benefits including medical, dental, life insurance, 401k with employer contribution and PTO. We also offer excellent opportunities for growth and advancement while working with a collaborate team.
Responsibilities:
Job specifications/requirements:
One (1) year of experience in a similar position, preferable within a law firm environment
Ability to handle telephone calls and visitors, lift telephone books and small delivery packages, operate telephone equipment and record messages.
Experience with LawTime, Aderant, or equivalent accounting software is preferred
Experience in a legal/law firm environment
Attention to detail, along with the ability to multi-task
Proactive work ethic
Excellent communication and organizational skills
Strong problem solving skills, takes initiative and uses good judgment
Ability to adapt based on shifting priorities
Proficient using Microsoft office applications
Ability to be a self-starter and work with minimal supervision
Qualifications:
#LI- ONSITE
#LI-RS1
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