Telephone Operator
Found in: Resume Library US A2 - 1 week ago
Good Samaritan Hospital Medical Center is a 537- bed (including 100 nursing home beds) teaching hospital and a member of Catholic Health Services of Long Island. With almost 900 physicians on staff, and a level II Trauma Center, we care for well over 100,000 patients annually across the south shore of Long Island. Our reputation for excellence is built on great choices and empowered leadership, and fosters a team that's focused on evidence based practice, continual learning and exceptional quality of care.
Job Details:
The Telephone Operator acts as primary public contact in performance of computerized telephone operator duties.
Responsibilities:
Operate computerized telephone console; answer incoming calls; route calls to proper departments as needed
Adhere to patient privacy policies at all times
Enter changes/updates to shifts and on-call schedules as needed
Contact interns and residents for outside calls, units and codes.
Announce codes properly, notify fire department, police and appropriate hospital personnel, disaster drill and bomb threat drill.
Assists concierge when needed
Contacts Hospitalist Physicians for admissions and consults
Requirements:
Knowledge of MS Office products (word, Outlook); strong communication skills and ability to multi-task. Must be able to remain calm in stressful situations; must be able to operate a telephone answering console (switchboard)\
High School Graduate or equivalent
Typing necessary
At least one year, computer and console experience preferred.
Posted Salary Range:
USD $21.00 - USD $24.00 /Hr.
:
This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.
At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.
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