[2024 - 2025] KIPP Durham Middle Director of Operations ($25,000 salary boost)

Job Description

CRUCIAL COMPETENCIES

 

Our Director of Operations will blow the following four crucial competencies* out of the water:

 

Driving for Results: Our Director of Operations will have a strong desire to achieve outstanding student learning results and the task-oriented actions required for success. Our Director of Operations will set high goals for themselves and all students, making persistent, well-planned efforts to achieve these goals despite barriers and resistance; holding others accountable for doing their part to achieve results; and putting in all the extra effort necessary to ensure success. 

Influencing for Results: Our Director of Operations will motivate others—students, staff, families, other stakeholders—and influence their thinking and behavior to obtain outstanding student learning results. Our Director of Operations will understand that they cannot accomplish change alone, but instead must influence the work of others. They will use a variety of influencing moves—inspiring students, nurturing ridiculously joyful AND rigorous schoolwide cultures, grasping and responding to unspoken student needs and motivations, and simultaneously supporting and prodding colleagues to collaborate on the path to schoolwide success—as the situation requires. The relationships they will form are for the purpose of influencing others to enhance student learning, not just for the purpose of personal bonding. 

 

Problem-Solving: Our Director of Operations will be LASER FOCUSED on planning, organizing, and delivering high quality supports for our teachers, staff, students, and families, AND they will continually analyze data to determine student learning needs and next steps for intervention blocks during the day, on select weekend academies, and during summers (while running summer academies during select weeks and leading summer teacher professional development sessions during other select weeks).

 

Personal Effectiveness: Our Director of Operations will exhibit flexibility and optimism when faced with stressful, uncomfortable, and unfamiliar situations; maintain confidence in themselves and a willingness to keep improving despite the many challenges of their role; actively embrace the constant changes needed to ensure student learning in high-challenge situations; and hold and maintain a strong belief in the human potential for learning and improvement, despite significant societal pressures to settle for less. 

 

ESSENTIAL DUTIES

 

School Operations Leadership & Operations Team Management

In partnership with the Principal and the Regional Director of Operations, develop the schoolwide operations vision that supports and operationalizes the academic and cultural vision of the school

Work with the People Operations team to hire school operations team members

Manage, coach, and develop school operations team members (including front office staff, facilities staff, and vendors), and hold them accountable to goals and outcomes

Serve as the primary point of contact for the KIPP NC Regional Support Operations Team, collaborating with teammates across the region to build scalable, region-wide systems, policies, and procedures

 

Finance & Purchasing

Work with the KIPP NC Finance Team to actively manage the school’s budget and collaborate with the Principal to make financial decisions

Lead the school purchasing process by establishing clear school systems for staff to request items; submit purchase orders, reimbursement requests, approve purchases, and support employees with required purchases placing orders with vendors, tracking delivery, coding and submitting invoices; approve school purchases under a specific financial threshold

Serve as the first school-based point of contact regarding finance and work with the regional Finance team to ensure financial compliance and reporting

 

Facilities & Maintenance

In partnership with the Facilities Manager,  oversee facilities issues, including maintenance, managing staff/vendors, aesthetics, shared space agreements, and campus safety

Regularly conduct facilities walkthroughs and liaises with custodial staff/vendors to ensure that the facility looks the best it can

Ensure that the main office is neat, organized, welcoming, and has all important public-facing materials

 

Student & Family Services (School Ops; Communications; Field Trips/Events)

Serve as the eyes and ears of the school to ensure that all school operations run seamlessly each and every day, proactively problem solving and developing systems where needed

Work closely with the Food Service Management Company to coordinate breakfast and lunch schedules to ensure students receive high quality meals daily

Submit student attendance daily to the school nutrition director

Oversee all aspects of transportation including, arrival and dismissal procedures

Create and manage staff duty schedules in order to ensure coverage during peak student movement

Own logistics of communications and external relations through family letters, weekly staff notes, and surveys

Own all logistics (e.g., transportation, lodging, meals, and staffing plan) of all off-site field trips and all on-site special events (Report Card Nights, Performances, Graduation, staff celebrations)

Serves as point person for hosting school tours

Participate as a member of the attendance team, helping to reduce the chronic absenteeism rate, the total loss of academic hours, and increase overall attendance

 

Technology & Equipment

Ensures that students and staff have access to needed technology and works with the Technology Team to plan technology related enhancements

Lead the school opening/start up process each year to ensure that doors are ready to open by ordering furniture, equipment, instructional supplies, and ensuring that student services (e.g. food service, transportation) are ready to go

Manage the school’s supply and asset inventory (e.g. computers, textbooks)

 

Student Information, Testing, and Academic Operations Support

Manage systems for and maintain accurate student data and information in compliance with federal, state, regional and school expectations

Act as point of contact for all things related to the SMS (Powerschool/Infinite Campus) such as establishing rosters, class schedules, etc.

Works with the principal or AP to manage the logistical elements of all major student assessments

Manages logistics of report cards/progress reports/transcripts

 

Student Recruitment & Enrollment

Develop and manage student recruitment strategy to ensure that the school begins the academic year with full classes and actively recruits to fill open seats

Supervise the enrollment, transfer, and re-enrollment process for students and the preparation of related files

Prepare and manage the student enrollment and attendance reporting for their school

Ensure that family info sessions, school tours, and the lottery and enrollment process are tightly planned and executed

 

Risk Management, Compliance, and People Operations Administration

Ensure that the school is prepared for emergencies by conducting all drills and training staff on emergency plans

Partner with the regional Talent Acquisition Team on the new hire process

Ensure that school staff have complete, current, and accurate employee files and certifications; all personnel interacting with students have background checks on file; and schools comply with all areas of legal compliance (e.g., HR, FERPA)

Partner with the regional People Operations team on any action items related to supporting the onboarding and exiting of employees

In collaboration with the Principal and other school leaders, review, approve, and deny PTO (personal time off) requests

Review time-off data to ensure accuracy and assess leave trends

Communicate leave needs (FMLA, Parental Leaves, COVID) and critical dates to the People Operations team, and assist in facilitation of employee leaves and returns.

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