[2024 - 2025] KIPP Durham Enrollment Manager

Organizational Overview

Knowledge is Power Program (KIPP) North Carolina, is a network of eight tuition-free, college-preparatory public charter schools educating approximately 3,000 students in grades K-12 in Durham, Halifax, Northampton and Mecklenburg counties. At KIPP NC, we are committed to improving the life outcomes of North Carolina’s children through the delivery of culturally relevant curricula that are grounded in research, and clearing the paths that our students choose to follow by ensuring that they have the roadmaps and guideposts they need to arrive at success - however they define it.

KIPP North Carolina is also committed to building the pipeline of the state’s most talented and effective teachers and leaders through competitive compensation, integrated professional development lead by coaches and mentors, and resources they need to succeed, all rooted in core values that articulate our collectively designed organizational beliefs:

Pursue Excellence - 

We uphold high standards for our staff, and are committed to providing the necessary resources, training, mentorship and feedback to help each staff member not only meet, but exceed, expectations. We believe excellence is a habit and a sustained pursuit, not an endpoint.

Build Knowledge - 

We offer our educators robust school-based, regional and external professional development opportunities, before the start of and during the school year, designed to empower them with the latest teaching strategies and technology integration techniques. School Leaders and a statewide teacher development team provide professional coaching for school-based staff and foster collaborative learning, encouraging the exploration of effective teaching strategies and best practices.

Fight Injustice -

As a staff, we dismantle the white supremacy within our institution and deepen our own learning and understanding of anti-racism and Diversity, Equity, Inclusion and Belonging (DEIB) through providing organization-wide regular workshops designed to holistically guide us through the redesign of our workplace culture through the lens of liberation. Additionally, we train and prepare our educators to deliver culturally responsive curricula that respect learners' cultures and prior experiences, and acknowledge and value the legitimacy of different cultures, not just the dominant culture of a society. 

Spark Joy - 

We believe in publicly and privately acknowledging and celebrating the outstanding contributions of our staff, and recognize exceptional individuals across the region. We also understand the importance of fostering a positive and collaborative work environment. We organize monthly school-based staff outings to provide an opportunity for our team to unwind, socialize, and engage in activities that promote camaraderie and a sense of community.

Rise Together - 

We create space for our region to assemble and celebrate all successes - a space in which we strengthen community by embracing each other’s unique identities, and honoring the contributions that will allow us to lift as we rise in the years ahead. We believe Team always beats Individual. 

Position Summary

KIPP North Carolina (KIPP NC) seeks enthusiastic, detail-oriented, and mission-driven individuals for the role of KIPP NC Enrollment Manager. The Enrollment Manager role offers an opportunity for individuals to develop professionally and help expand the school’s community. 

You're a systems thinker and you like seeing processes built from the ground up. You enjoy working with data and have a strong knack for detail oriented organization and ability to create processes to manage large amounts of information. But in everything you do, you put relationships first. You love building lasting relationships with students, staff and families creating trust, respect, and accountability for the success of our students and our schools..

Essential Functions and Responsibilities

What You'll Do

The Enrollment Manager is the student enrollment and recruitment expert at the school. As such, this person is responsible for maintaining impeccable student information data, assisting with seamless school operations, and supporting excellent teaching and learning by providing enrollment data to inform decisions. Specifically, the Enrollment Manager  works closely with the regional Operations Teams, the School Operations Team, and School Admin Team to ensure the school’s day one enrollment targets are met and maintained.

Student Recruitment :

• Work with School Leader, school operations team, and regional team to drive more applications; execute student recruitment strategy, which may include phone call pitching, flyering, community canvassing, tabling at outdoor events, and presenting to families via Zoom; create a database of prospective students; Benchmark goals and timelines within the strategic plan; Identify and visit preschools, elementary, middle schools, and other youth service organizations in the area; speak to groups and individual students and family members to promote KIPP; organize school visits and open houses for prospective families and students to help build their familiarity with the school; contribute to the schools’ social media accounts for promotional content; build and maintain positive relationships with prospective families throughout the entire recruitment process from the first interaction through the time they start school

Enrollment: 

• Supports with school lottery event and family communication; Manages the online enrollment procedures for families of admitted students; Ensure students are enrolled into Powerschool and other KIPP NC student systems

Student Information & Data: 

• Maintain the accuracy of student data throughout the year by updating student information in Powerschool and Schoolmint; Participate in regional audits to ensure 100% accuracy of student data; Self-audit student data to ensure regional audits produce no findings; Support with  student information-specific data requests relating to compliance and reporting requirements for KIPP North Carolina (internal stakeholders, grant reports, research requests, KIPP Foundation, etc.)

Attendance: 

• Ensures the accuracy of students’ daily attendance, as well as tardy, truancy, and early leave logs; Prepares monthly attendance reports, weekly attendance verifications, and supports daily attendance submissions; Trains and works with teachers to ensure attendance is completed timely and accurately each day; Supports the goal of achieving a high ADA by communicating expectations of attendance to families, managing letters and communication to repeat truancy offenders, and supporting on attendance related incentives; Work with the attendance team to support interventions as needed.

Student & Family Relations :

• Welcomes and attends to prospective families; Upholds and maintains a positive, nurturing, achievement-oriented school culture; Works with the Office team to ensure a well-maintained, warm and welcoming main office; Directs phone calls and guests warmly and professionally; Assists with Coverages for operations team absences;  assists with special projects, events and tasks as requested by Director of Operations.

Physical, Mental and Environmental Demands

Physical: 

Ability to navigate office and school campuses, and hold meetings in different spaces. Must be able to walk, sit, and stand for long periods of time and actively converse and participate with others.

Mental:  

Stress of deadlines and normal work standards, ability to analyze problems and generate alternatives, memorize and recall objects and people.

Environmental:

Canvassing, tabling, and flyering in the field will require work outdoors, monitor environmental conditions, and take appropriate safety precautions for the pandemic environment. Occasional classroom/school environment and travel. 

Preferred Qualifications

Experience:

• Bachelor’s degree or combination of experience and education

• Knowledge of KIPP North Carolina mission, value, and systems

• Outreach, canvassing, sales, and communication experience preferred

• Experience working as part of a team in a professional setting

Knowledge/skills required: Successful candidates will have the following knowledge and skills to take on the role:

• 100% aligned with the mission and values of KIPP North Carolina

• Credible amongst peers and possess strong relationship building skills

• Excited to learn and grow

• Results-oriented

• Welcoming to all communities

• Strong communication skills. Spoken and written language skills.

• Extensive knowledge of productivity tools (microsoft office products, google, calendars, powerschool, schoolmint)

Classification

Full-time, exempt position, minimum of 40 hours per week, including the possibility of some evenings and weekends. 

Compensation

• Salary commensurate with experience
• Healthcare (medical, vision, and dental) at no cost to individuals and deep discounts for dependents
• Enrollment in a retirement program with employer match
• Generous time off:
  • Paid Time Off 
  • Time off for all major national holidays (including Fall Break, Winter Break, Spring Break, and 7 weeks off during the Summer)