Senior Contract Administration Specialist

3 weeks ago

Englewood Colorado, United States CommonSpirit Health Full time
Overview:
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Responsibilities:
This is a remote position.

Responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner. The Sr. Contract Specialist handles a diverse set of responsibilities focused on contract pricing management and spend, department Key Performance Indicator reporting, and Group Purchasing Organization (GPO) functionality.  The Sr. Contract Specialist collaborates with the Contract Administration Manager to assist in the design, build and implementation of standard processes and tools by utilizing industry best practices and procedures related to contract administration management while supporting the local, regional and national levels.  Considers ways to improve the department processes and systems through the use of established and new Lean processes.  

They maintain a high level of system functionality in the Contract Lifecycle Management System (currently Jaggaer) to create and analyze reporting utilization of the Sourcing / Contracting systems, workflow in the System, and monthly Key Performance Indicator metrics as specified by SSRM leadership.  Performs uploads of Jaggaer attributes and item pricing into the system item catalog.  Maintains a working knowledge of Lawson interfaces.  Assists with provisioning approvals and determines appropriate User Roles as defined in the Contract Lifecycle Management and Group Purchasing Organization (GPO) Systems.

Individuals in this position conducts weekly pricing reviews with CommonSpirit’s Distributors to resolve pricing discrepancies with the vendor, then communicates the solution downstream to the appropriate stakeholders. 

The Sr. Contract Specialist will collaborate with local, regional and national teammates to maintain the CommonSpirit and Dignity Health Purchasing Network (DHPN) Group Purchasing Organization Roster structure, while maintaining membership records as directed by CommonSpirit or DHPN, Legal Services, regional members and suppliers.

Key Responsibilities

Creates reports of standard department processes in support of the Contract Administration Management (CAM) department, in support of the contract lifecycle processes, and to achieve best-in-class capabilities for contracting and sourcing software and Enterprise Resource Planning Systems (ERP’s).

Coordinates weekly pricing reviews in collaboration with CommonSpirit’s Prime Distributor(s).  Solves pricing issues between the Distributor(s), vendors and CommonSpirit Health.  Participates in weekly pricing review meetings, and monitors fill rates and pricing reconciliation by the Distributor.  

Demonstrates proficiency in and perform Jaggaer uploads to Contracting and the Item Catalog.  

Provides department analytics, Key Performance Indicators from multiple systems used by the Contract Administration team and for Contract Managers.  Includes reporting from the Contract Life Cycle Management Systems (currently Jaggaer and MediTract), 180-day Expiring Contract Reports, esignature DocuSign, and ServiceNow.  

Capable of creating presentation reports or analytics for Leadership, including contract repository data monthly department analytics, productivity rates, and Key Performance Indicators. 

Maintain a working knowledge of Tableau Spend Analytics and provide reporting for department team members.

Responsible for having a working knowledge of and maintaining the GPO Roster structure.  Collaborate with local, regional and national teammates, vendors and Legal Services to maintain the CommonSpirit and Dignity Health Purchasing Network (DHPN) Group Purchasing Organization Roster structure.  Work with Contracting, Common Spirit Health and DHPN membership, and contracted vendors to facilitate a high use of contracts leading to maximum cost saving measures and sharebacks.  

Applies GPO Roster structure knowledge to price file creation and member and facility list maintenance.  Advises Contracting and team members of the Roster changes in daily activity or Merger & Acquisition (M&A) activities.  

Provisions members to utilize the Group Purchasing Organization systems.  Maintains activity logs of all user decisions and activities.  

Creates positive interrelationships within Supply & Service Resource Management and other CommonSpirit Health departments to uphold a high level of customer service and a collaborative relationship.

Solves Level 3 Phone and Customer Services inquiries.

Qualifications:
Bachelor’s degree required; or Minimum of five (5) years experience in a healthcare environment

Excellent communication, leadership, and team building skills

Google and Microsoft Suite skills

Contract administration management experience

 

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