Load Planner

Found in: Resume Library US A2 - 1 week ago

Indianapolis Indiana, United States TA Dispatch Full time
Job Description

The Load Planner is responsible for the daily management of the transportation needs for TA Services customer(s). This will include daily communication with customers and drivers/carrying companies.

Responsibilities:

Consolidates client orders into optimal load profiles and assigns carriers to loads utilizing the Transportation Management System (TMS)

Responsible for load planning, optimization, routing, and scheduling of all transportation modes

Develops and implements final stage system parameters that drive system load assignments that identify, build and book loads in compliance with client routing expectations, driving financial impact to client

Has thorough understanding of carrier’s equipment portfolio and service area

Negotiates with carriers for non-contracted lanes (spot quoting) and makes decisions on behalf of client within individual client parameters; makes best financial decision as representative for client

Expedites shipments, when necessary, on behalf of client

Responds to client needs by answering e-mails, calls, tracking and moving shipments

Serves as the daily direct point of contact for client; direct point of contact for client shipping issues that require immediate attention

Monitors and ensures on-time pick-up and delivery

Recommends corrective action management to resolve customer concerns

Monitors and ensures timely receipt of carrier documentation and invoices

Participates in cross-training with Planners as each is expected to be able to step in and support client(s) at any given time

Other duties as required and assigned

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