Coordinator - Membership & Marketing

Found in: Resume Library US A2 - 2 weeks ago

Jacksonville Alabama, United States Centers Full time
Overview:
CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.

Responsibilities:
The Coordinator - Membership and Marketing serves as the liaison between the recreation center and prospective and current members. The coordinator will lead the marketing efforts for the center to accomplish utilization goals on behalf of the client. They will process membership paperwork, actively recruit and retain members, and collaborate with on-campus partners.

 

This position works on-site at the Jax State Recreation and Fitness Center client location. Located in the Appalachian foothills almost midway between Birmingham and Atlanta, JSU has grown from very humble beginnings as a state teachers college in 1883 into the Alabama regional university with the highest percentage of accredited programs.

 

Core Responsibilities

Lead utilization of member management and point of sale software; Process and audit member services paperwork

Lead marketing of facility, programs and services; Manage facility marketing systems

Develop and execute a new member recruitment marketing plan and member retention program

Collaborate with operational and program area staff to ensure target participations are exceeded

Responsible for the preparation, forecasting and monitoring of income and expense budgets as it relates to areas of responsibility

Prepares and delivers required and requested reports and data to the client and CENTERS central office

Responsible for ensuring areas of responsibility stay in line with current trends

Recommends policies and procedures for all areas of responsibilities

Staff Supervision

Hire, train, supervise, evaluate, and provide direction for part-time staff

Processing bi-weekly payroll for direct reports.

Site Specific

Coordinate department involvement in Admission’s events, Welcome Week and other special campus events

Work with JSU’s Public Relations and Marketing and Communications

Qualifications:
Education and Experience

Bachelor’s degree in communication, marketing, advertising (or similar) required or 4 or more years of work experience

At least 2 years of progressive experience

Demonstrated experience with graphic design, social media management, web design via content management system, photography, videography, or member management software

 

Skills and Abilities

Leadership and supervisory abilities

Ability to work as part of, and lead, a team that collaborates effectively with colleagues.

Entrepreneurial spirit and enthusiasm

Analytical skills to: identify problems, assess alternatives, and render consistent, logical decisions

Ability to thrive in an environment that values high expectations, accountability, and balanced lifestyle choices

Current American Red Cross CPR/AED/FA certification (or willing to obtain)

Work Environment and Physical Demands:
Work Environment

Physical presence on-site at client location

Office environment/event environment

Moderate to loud noise

Work within a non-smoking environment

Must be able to work a variety of hours in order to accommodate events

Evening/Weekend work responsibility as required                                                

Physical Demands

Sitting at desk or table for at least 50% of the work day

Working in an events environment must be able to traverse throughout buildings and campus

Regularly ascending/descending building levels and occasionally ladders or stools

Must be able to lift, move and set up items weighing as much as 50 lbs.

Must be able to discuss, converse with, and exchange accurate information with event patrons, staff, stakeholders, etc.

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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