Midland, TX- Desktop Support Technician II

3 weeks ago


Midland Texas, United States Heunets Full time
We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor.

Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.

RESPONSIBILITIES

Provide first/second level contact and problem resolution for customer issues.

Work with third party vendors to remediate complex AV issues as needed.

Provide timely communication on issue status and resolution.

Maintain ticket updates for all reported incidents.

Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, and other authorized desktop application.

Install, upgrade, support and troubleshoot for printers, computer hardware.

Performs general preventative maintenance tasks on computers, laptops, printers.

Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

Broad experience of IT with basic understanding of networks, servers, audio/visual, smart devices and telecoms.

This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Candidate should be willing to perform other duties as assigned.

Ideal candidates must have the following qualifications and skills.

Background knowledge in Computer science or any related field .

Minimum of 18 months of IT experience.

Experience in Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions, helpdesk ticketing systems.

Basic knowledge of Mac operating system, to support Apple pc users.

Experience in mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

Proven analytical, troubleshooting and problem-solving skills.

Proven ability to multi-task, effectively determine priorities and meet SLA’s.

Excellent communication relationship-building and internal customer service skills.

Adaptable and flexible in a fast-changing industry and work environment.



  • Midland, United States Heunets Inc Full time

    Job Description: We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing...


  • Midland, United States Heunets Inc Full time

    Job Description: We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing...


  • Midland, United States Wyndy.com, Inc. Full time

    After-school support person needed in Midland, TX. Create safe and engaging environment for students. Assist with homework and offer academic support. Collaborate with staff and parents to monitor student behavior and progress. Flexible schedule with potential for growth.


  • Midland, United States Archway Physician Recruitment Full time

    Urology opening in TX Located in Midland, TX Full-Time, Permanent Seeking a BE/BC Urologist to join practice. - Signing bonus and competitive salary - Retirement Savings Plan - Medical Malpractice Furnished - Relocation Assistance - Residency Stipends - CME Allowance and Paid Time Off Location: - The city of Midland, Texas, sits in the Permian Basin of...


  • Midland, Texas, United States Archway Physician Recruitment Full time

    Urology opening in TX Located in Midland, TX Full-Time, Permanent Seeking a BE/BC Urologist to join practice. Signing bonus and competitive salary Retirement Savings Plan Medical Malpractice Furnished Relocation Assistance Residency Stipends CME Allowance and Paid Time OffLocation: The city of Midland, Texas, sits in the Permian Basin of west Texas the...


  • Midland, United States Archway Physician Recruitment Full time

    Gastroenterology opening in TX Located in Midland, TX Full-Time, Permanent Seeking a BE/BC GI to join facility with strong endoscopy volume. - Start in 2025 - ERCP training a Plus - ERCP preferred and the usual upper and lower scopes - Hospitalist admit and mange patients allowing GI to consult and perform procedures - Signing bonus and competitive salary...


  • Midland, United States Archway Physician Recruitment LLC Full time

    Gastroenterology opening in TX Located in Midland, TX Full-Time, Permanent Seeking a BE/BC GI to join facility with strong endoscopy volume. - Start in 2025 - ERCP training a Plus - ERCP preferred and the usual upper and lower scopes - Hospitalist admit and mange patients allowing GI to consult and perform procedures - Signing bonus and competitive salary...


  • Midland, United States Archway Physician Recruitment LLC Full time

    Trauma/Acute Care Surgeon needed in Midland, TexasFull time, permanentQualifications:Board Certified/Eligible in General SurgeryMust also possess an unrestricted Texas Medical License or be eligible to be licensed in the state of TexasBenefits Include:Residency StipendsCompetitive compensation and benefitsSign-On BonusStart BonusRelocation...


  • Midland, United States Archway Physician Recruitment Full time

    Internal Medicine Opening in Texas -Located in Midland, TX. -Traditional outpatient Internal Medicine practice. About the job -Traditional outpatient Internal Medicine practice. -Clinic Hours Mon-Thurs 8-5 PM Friday 8-12 PM. -Patient Volume: 18-22 patients per day. Benefits Include: -Residency Stipends. -Competitive compensation and Benefits. ...


  • Midland, Texas, United States Archway Physician Recruitment Full time

    Internal Medicine Opening in Texas Located in Midland, TX.Traditional outpatient Internal Medicine practice. About the job Traditional outpatient Internal Medicine practice.Clinic Hours Mon-Thurs 8 5 PM Friday 8 12 PM.Patient Volume: 18 22 patients per day.Benefits Include:Residency Stipends.Competitive compensation and Benefits.Sign-On Bonus.Start...


  • Midland, United States Archway Physician Recruitment Full time

    Interventional Cardiology opening in Texas Located in Midland, TX Full-Time & Permanent Seeking a BE/BC Interventional Cardiologist to join hospital affiliated practice. - Call 1:5 - Residency / Fellow Stipends - Competitive Base Salary with additional RVU rates - Sign On / Start Bonus - Retirement Savings Plan Employer Matching - Relocation Assistance -...


  • Midland, United States Summit Recruiting Group LLC Full time

    Dermatology Opening: Midland, TX Population: 130,0004 hours from Austin and San Antonio Position Information: - Full-time, permanent position- Outpatient only, no call- 4-4.5 day work week- Candidates must be Board Certified- Join 2 other Dermatologists and 2 APPs- Busy on day 1 in market with huge need- Part time dermatopathology with local path group if...


  • Midland, United States FlexNet Networks LLC Full time

    FlexNet Networks LLC (FNN) is an established IT consulting company and is currently and aggressively looking for a IT Technician in Midland, TX.The ideal candidate will have at least 2 - 3 years in IT systems experience that is well versed in a broad range of LAN/WAN, server, networking, storage and software support solutions. Our work environment includes...


  • Midland, United States FlexNet Networks LLC Full time

    FlexNet Networks LLC (FNN) is an established IT consulting company and is currently and aggressively looking for a IT Technician in Midland, TX.The ideal candidate will have at least 2 - 3 years in IT systems experience that is well versed in a broad range of LAN/WAN, server, networking, storage and software support solutions. Our work environment includes...


  • Midland, United States FlexNet Networks LLC Full time

    FlexNet Networks LLC (FNN) is an established IT consulting company and is currently and aggressively looking for a IT Technician in Midland, TX.The ideal candidate will have at least 2 - 3 years in IT systems experience that is well versed in a broad range of LAN/WAN, server, networking, storage and software support solutions. Our work environment includes...


  • Midland, United States eXcell Full time

    As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.Our client has a brand new opportunity for a qualified Level 2 Deskside Support Technician to join their team onsite in Midland, TX. This...


  • Midland, United States Excell Full time

    As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team. Our client has a brand new opportunity for a qualified Level 2 Deskside Support Technician to join their team onsite in Midland, TX. This...


  • Midland, United States Reliant BevCarb Full time

    Job DescriptionJob DescriptionReliant BevCarb is a leader in supplying beverage grade CO2 to restaurants, convenience stores, bars, breweries, and other applications. Reliant's mission: To safely seek and establish win-win solutions in the supply and services of CO2 and associated products for our customers, employees and partners here at Reliant, where...


  • Midland, United States Tenaris Global Services Full time

    At Tenaris, you will join a global network of professionals working together toward a common goal: shape the future of energy through advanced tubular products and services. If you want to become part of a diverse team that values results, analytical approach to problem solving and teamwork, Tenaris is the place for you. Rig Logistics Senior Analyst -...


  • Midland, United States MyMichigan Health Full time

    SummaryJoin a great group of psychiatry providers in Midland Michigan! This well-established practice is actively recruiting for replacement of two retiring physicians! Located on MyMichigan Medical Center Midlands Main Campus the team has easy access to a broad range of primary care and specialty care services, as well as 24-hour emergency care and Level...