Lead Patient Services Rep

3 weeks ago


Cherry Hill New Jersey, United States Cooper University Hospital Full time
About Us:
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

 

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description:
Lead others in providing prompt and accurate patient registrations while delivering good
customer service.

Must be able to multi task and work in a team environment.

This individual serves as a lead and the front-line contact person for all incoming patients.

The incumbent will greet, register, schedule and provide general information to patients
and/or their families.

Ensures that insurance information is verified, co-pays are collected, and that patient
charts are prepared in advance.

At all times ensures a high level of customer service by providing patient confidentiality and
care in accordance with the Patient’s Bill of Rights.

Experience Required:
3 years experience in a medical environment required.

 

Some knowledge of medical insurances preferred.

 

Leadership experience preferred.

 

Computer literate, excellent communication and customer service skills.

Education Requirements:
High School Diploma or equivalent required

Special Requirements:
All incumbents must satisfactorily complete a Cooper training program to include: Registration, Scheduling, E-Commerce.



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