Intern

4 weeks ago


Baltimore Maryland, United States Mercy Medical Center Full time
Overview:

 

Flexible day time hours Monday-Friday 

 

The primary purpose of this position is to perform basic office functions to facilitate patient access into the practice, obtaining accurate patient information and creating a positive office image by responding professionally to all patients, staff and other customers in a manner consistent with the Mercy Medical Center Philosophy.

 

Responsibilities:
This position requires that you use your customer service skills to contact patient via phone, Epic software, texting and or email to schedule appointments.

Documenting attempts in Epic and other software as indicated.

Schedule appointments appropriately per practice protocol.

Qualifications:
Must possess a high school diploma or GED or if currently enrolled in HS, pass a literacy assessment

Excellent customer service skills

Ability to communicate using multiple tools--phone, email, Epic Software

Ability to document attempts in appropriate software per protocols

Ability to schedule patient appointments per practice protocol 


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