IT Intern

Description IT Technical Intern The Space Telescope Science Institute (STScI) serves as the science operations center for several NASA missions, including the renowned Hubble Space Telescope and the upcoming James Webb Space Telescope (JWST). Our work extends to leading science and mission operations for the Nancy Grace Roman Space Telescope. STScI is excited to offer two paid internship positions as IT Technical Interns. This 10-week internship provides a unique opportunity to collaborate with various IT branches and departments, gaining exposure to diverse technical and business areas within Information Technology. The internship requires 40 hours per week, with on-site presence ranging from 1 to 5 days per week, depending on the technologies under review. Specific IT Branches, Technologies, and Disciplines: During the internship, you will have the opportunity to explore and contribute to the following areas: IT Project Management Office (PMO): Utilize waterfall, Agile, and hybrid frameworks, focusing on portfolio, program, and project management, resource and risk management, and utilization of program and project management tools. Program Support Services: Dive into contract compliance, business analysis, mission liaisons, and customer relationship management. IT Processes and Frameworks: Learn about ITIL, DevOps, ITSM, problem/change/incident/request management, budgeting, financial management, organizational cultures, and IT enterprise architecture. Application and Data Services: Gain hands-on experience with platforms such as Jira, Confluence, Tableau, ServiceNow, Deltek/Costpoint Financial systems, report writing, and data analytics. Engineering and Science Support: Explore DevOps tools and processes, AWS Cloud development and support. IT Infrastructure Services: Participate in data center management, patch management, monitoring, alerting management, storage, backups, server builds, and maintenance. Information Security and Network Services: Learn about security overview, monitoring, managing, logging, security incident management, and network/firewall tools. IT Support Services: Engage with service desk processes, desktop services support, AV services, and IT asset management and reporting. Desired Skills and Qualifications: We're seeking interns who exhibit: Technical aptitude and a desire to learn and experience various aspects of Information Technology. Strong communication skills with the ability to effectively interact with IT staff members. Openness to learning and collaborating with colleagues from diverse backgrounds, viewpoints, and styles. Education/Experience/Certifications: Qualified candidates should be currently pursuing a degree in Information Technology, Computer Science, or Software Engineering. Submit applications before Friday, June 9th 2024. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)