Scheduler Analyst- Workforce Management

Found in: Resume Library US A2 - 7 days ago


Everett Massachusetts, United States Encore Boston Harbor Full time
Job Description

The Encore Boston Harbor Workforce Management Specialist creates and implements scheduling solutions utilizing innovative software supplying staffing to all departments appropriate to dynamic business demands. The employee delivers on 5 star service basics to all internal customers including staff and management teams in a collaborative and supportive environment. All department and property policies, practices, and procedures are observed while multiple tasks are completed.

JOB RESPONSIBILITIES:  

Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied. 

Create scheduling solutions for departments that account for current business demands as well as exceptions.

Collaborate with department leaders to ensure accurate staffing levels and to formulate efficiency strategies.

Be a leading force suggesting scheduling changes and creating new business models.

Discover new best practices to enhance staffing while following current labor agreements.

Adhere to all ethical and equity when managing the scheduling process.

Determine the balance between optimum scheduling, service expectations and current

legal/legislative requirements.

Work as a team completing daily schedule operations, such as leave requests and call outs.

Perform other job related duties as requested.


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