Imaging Clerk

Overview:
In 2020 united in a fierce commitment to deliver the highest quality care and exceptional patient experience Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care including 11 hospitals and nearly 5000 physicians and providers. Together we are empowered to make an even greater impact on the health and well-being of our communities.

 

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more

Responsibilities:
Job Summary:
Performs a variety of clerical, reception, and support functions to ensure timely and effective day-to-day operations and communications in a specified department to ensure effective departmental operations and quality patient care. Responsibilities vary based on assigned area and may include: greeting and assisting patients at the front desk; answering telephones; taking messages; maintaining records; scanning/coping/filing charts and films; monitoring patient flow; entering billing information; directing/transporting patients to appropriate room/location; relaying accurate information.
Incumbents are also accountable for: demonstrating exceptional customer service skills, attention to detail, a thorough understanding of HIPAA confidentiality rules, knowledge of medical terminology and adhering to departmental policies, procedures, standards, and protocols.

Essential Duties:
Greets patients, visitors, family members and physicians and efficiently addresses needs.
Answers telephones, screens and transfers calls or takes messages as appropriate to facilitate effective communications.
Performs routine clerical and support functions under the direction of a specified Manager to ensure smooth and effective day-to-day operations of the department.
Monitors patient schedules, work flow, and activities of all modalities to assure smooth and coordinated patient flow.
Monitors and maintains an adequate inventory of office supplies and materials, as well as any written guides or patient information, to ensure smooth operations in the reception work area and non-interruption of patient services.

Qualifications:
Education/Experience:
One year of related work experience that demonstrates attainment of the requisite job knowledge skills/abilities.

 

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