Claim Clerk

Overview:
Join our team at CCMSI and become a vital part of our Illinois Public Risk Fund, the largest Public Entity Workers’ Compensation pool in Illinois. We are currently seeking talented individuals for an in-office administrative support position, Monday through Friday from 8:00 AM to 4:30 PM. 

 

About Us:

Illinois Public Risk Fund operates with a dedicated CCMSI claims team of 21 members, housed in our exclusive office space in Lisle, IL. As a leading Third Party Administrator specializing in self-insurance services, we are committed to delivering exceptional service to our clients. CCMSI, an Employee-Owned Company, emphasizes structured career development programs, individual and team recognition, and is Certified as a Great Place To Work with employee satisfaction in the 95th percentile.

 

Reasons you should consider a career with CCMSI:

Culture: Our Core Values are embedded into our culture of how we treat our employees as a valued partner-with integrity, passion and enthusiasm.

Career development: CCMSI offers robust internships and internal training programs for advancement within our organization.

Benefits: Not only do our benefits include 4 weeks paid time off in your first year, plus 10 paid holidays, but they also include Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and ESOP.

Work Environment: We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job and claims staff are assigned manageable caseloads.

As a Claim Clerk, you will provide essential administrative support to a team of adjusters. This role offers significant growth potential for individuals with a career-oriented mindset. Responsibilities include performing general clerical duties for claim personnel and other team members as assigned. Additionally, you will be responsible for ensuring the quality of claim service meets the standards set by CCMSI and is perceived positively by our clients. Join us and make a difference in the world of claim management while advancing your career with us.

Responsibilities:
Match mail for assigned accounts.

Follow up on bills.

File claim mail and related documents.

Set up designated claim files and complete all set up instructions, as requested.

Back-Up for Receptionist

Summarize correspondence and medical records in the claim log notes as wells as file it in the appropriate claim, as directed by claim staff.

Retrieve closed files and re-file in storage.

Maintain claim files in storage.

Photocopy claim documents, as needed.

Return provider calls or other calls, as directed.

Provide support to claim staff on client specific teams.

Compliance with service commitments as established by the team.

Performs other duties as assigned.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

 

Excellent oral and written communication skills.

Initiative to set and achieve performance goals.

Ability to cope with job pressures in a constantly changing environment.

Knowledge of all lower level claim position responsibilities.

Must be detail oriented and a self-starter with strong organizational abilities.

Ability to coordinate and prioritize required.

Flexibility, accuracy, initiative and the ability to work with minimum supervision.

Discretion and confidentiality required.

Reliable, predictable attendance within client service hours for the performance of this position. 

Responsive to internal and external client needs. 

Ability to clearly communicate verbally and/or in writing both internally and externally.

 

Education and/or Experience   

High School diploma or equivalent required.

                                                             

Computer Skills   

Proficient in Microsoft Office                               

 

Certificates, Licenses, Registrations

None required

 

CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

 

CCMSI is an Affirmative Action/Equal Employment Opportunity employer offering an excellent benefit package included Medical, Dental, Vision, Prescription Drug, Flexible Spending, Life, ESOP and 401K.

 

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