Patient Registration Clerk

2 weeks ago

Jacksonville Illinois, United States Memorial Health Full time
Overview:
Assists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections.  Performs the timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. Maintains knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, Commercial Payers, and departmental / system policies and procedures. Work may be performed in a patient care area. Serves as a liaison between ancillary departments and other Patient Access Services areas.      

 

Part-Time

04:30PM - 11:30PM

Weekends: Every Other

Qualifications:
Education:

High School diploma or equivalent required. 

 

Experience:

One (1) years of business office experience, preferably in the areas of Patient Access, billing, collections, insurance principles/practices, or accounts receivable. Completion of 12 (twelve) hours of coursework in a business or healthcare related field of study may be considered in lieu of business office experience. Previous experience in Patient Access is highly desirable.  

 

Other Knowledge/Skills/Abilities:

Knowledge of all tasks performed in the various Patient Access Service areas is necessary to provide optimum internal and external customer satisfaction and provide the opportunity for accurate reimbursement. 
Demonstrates superior patient relations and interpersonal skills; demonstrates an appropriate level of mental and emotional tolerance and even temperament when dealing with staff, patients and general public, using tact, sensitivity and sound judgment; promotes a positive work environment and contributes to the overall team efforts of the department and organization.
Working knowledge of computers is required, with the ability to enter and retrieve data, and electronically notate registration software, and other required applications/systems.
Must demonstrate detail orientation, critical thinking, and problem solving ability.
Must demonstrate excellent oral and written communication and customer service skills, with ability to maintain a calm and professional demeanor in high stress situations.
Demonstrated ability to remain flexible, and consistently exercise sound judgment and initiative in very stressful situations.
Ability to effectively manage competing priorities and work independently in a rapidly changing environment.
Must demonstrate ability to educate, persuade, and negotiate effectively with patients and families.
Knowledge of medical terminology, medical procedural (CPT) and diagnosis (ICD-9 CM) coding, and hospital billing claims preferred, but not required.

Responsibilities:
Plays a vital role in representing JMH in a positive, compassionate manner with professional communication, mannerism, and appearance

Assist patients/visitors throughout the enterprise, providing telephone support, one-on-one assistance and way finding.

Maintains cooperative and productive working relationships with all co-workers, physicians, management, and external customers to coordinate for optimum patient flow and throughput.

Actively supports patient/family centered care by actions and attitude that demonstrates service excellence.

Identifies customer service concerns and resolves and/or initiates service recovery.

Accountable for Admissions and/or Registrations (Outpatient/ED/Pre), to ensure accurate demographic/financial data is properly obtained, entered, and documented into required system(s), which includes Bedside registrations, Pre-Registration, Point of Service Registrations, Bed Assignments and Facility to Facility Transfers, Initiates the Patient Revenue Cycle by proper identification, verification and entry of insurance and authorization information.

Notifies and explains financial obligation to the patient/guarantor in a compassionate manner.

Provides resources for financial assistance.

Stays abreast of insurance and billing codes updates.

Verifies Medicare Medical Necessity and issues ABNs for none covered services.

Issues and explains insurance waivers, as necessary.

Ensures outpatient physician orders are scanned and attached to the patient visit and tests are ordered via the order entry system accurately.

Performs other related work as required or requested.

  • Patient Registration Clerk- Summer Employment

    3 weeks ago

    Jacksonville, Illinois, United States Memorial Health Full time

    Overview: Assists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections.  Performs the timely completion, preparation, and deployment of legal,...

  • Patient Registration Clerk

    1 day ago

    Jacksonville, United States Memorial Health University Medical Center Full time

    Overview: Assists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections. Performs the timely completion, preparation, and deployment of legal,...

  • PATIENT REGISTRATION CLERK

    4 days ago

    Jacksonville, IL 62650, USA, United States Taylorville Memorial Hospital Full time

    OverviewAssists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections. Performs the timely completion, preparation, and deployment of legal,...

  • PATIENT REGISTRATION CLERK

    4 days ago

    Jacksonville, IL 62650, USA, United States Taylorville Memorial Hospital Full time

    OverviewAssists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections. Performs the timely completion, preparation, and deployment of legal,...

  • Patient Registration Specialist

    7 days ago

    Decatur, Illinois, United States Memorial Health Full time

    Overview: To pre-register and register patients of Memorial Care UrgentCare.  Schedule patients for procedures and tests at Memorial Health facilities.  Collects accurate patient demographic and billing information in a timely manner.  Interviews incoming patients or Associates, enter information into potential all appropriate software packages.  Serves...

  • Registration Specialist I

    5 days ago

    Jacksonville, United States Nemours Foundation Full time

    This position is responsible for: Greet patients in accordance with Nemours Standards of Behavior. Perform registration and check-in and check-out functions for clinic(s). Verify and update demographic, insurance, PCP and authorization/referrals information when required at each encounter. * Documentation: Ensure all annual mandatory forms are complete,...

  • Registration Specialist I

    2 days ago

    Jacksonville, United States Nemours Foundation Full time

    This position is responsible for: Greet patients in accordance with Nemours Standards of Behavior. Perform registration and check-in and check-out functions for clinic(s). Verify and update demographic, insurance, PCP and authorization/referrals information when required at each encounter.* Documentation: Ensure all annual mandatory forms are complete,...

  • Registration Specialist I

    4 days ago

    Jacksonville, United States Nemours Foundation Full time

    This position is responsible for: Greet patients in accordance with Nemours Standards of Behavior. Perform registration and check-in and check-out functions for clinic(s). Verify and update demographic, insurance, PCP and authorization/referrals information when required at each encounter. * Documentation: Ensure all annual mandatory forms are complete,...

  • Imaging Service Clerk

    2 weeks ago

    Moline, Illinois, United States UnityPoint Health Full time

    Overview: Imaging Service Clerk Full Time; FTE 1.0 Monday - Friday, 8:00am - 5:00pm Every 3rd Saturday, 7:ooam-12:00pm Moline, IL   This individual will greet and check patients in to the Women’s Imaging Centers. They are also required to perform clerical procedures necessary for the operation of Imaging Services.     Why UnityPoint...

  • Medical Records Clerk

    2 weeks ago

    Jacksonville, United States Southeast Orthopedic Specialists Full time

    Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible.Healthcare...

  • Medical Records Clerk

    3 weeks ago

    Jacksonville, United States Center for Orthopedic and Research Excel Full time

    Job DescriptionJob DescriptionEstablished in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people...

  • Vendor Mgr, Registration

    3 weeks ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Hours: Monday through Friday, 8am-5pm Location: Remote   Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. Duly Health and Care works to understand what matters most to you. We recruit and...

  • Patient Access Rep

    2 weeks ago

    Jacksonville, United States Unity Health Full time

    Job DescriptionJob Description1. Education: High School graduate or equivalent. Medical terminology preferred. A PAS Rep must become certified in all Patient Access Services functions within 1 year of their date of hire.2. Training and Experience: Must be able to accurately type 25-30 words per minute and pass a clerical examination. After training, must...

  • Diet Clerk

    3 weeks ago

    Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

    Job Description Hours: 24 hours per week Shift: 1:30 PM - 9:00 PM or 2:30 PM - 9:00 PM (Works Rotating Weekends and Holidays) Location: Prentice; FL BS Union Hourly Compensation (non-negotiable): $19.25 per hour (+ $0.97/hour for shift pay differential). The role is graded as a non-exempt position meaning you are eligible for overtime. The Diet...

  • Vendor Trainer-QA Analyst, Registration

    2 weeks ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We challenge assumptions and invite dissent to accomplish bold goals and unleash the most extraordinary work of your career. We see and support the remarkable in every person within and beyond the walls of our work.   Duly Health and...

  • Patient Access Associate

    4 weeks ago

    Taylorville, Illinois, United States Memorial Health Full time

    Overview: Performs registrations, discharges, transfers for all patients, while obtaining/verifying all required information and obtaining the appropriate signatures in a timely manner.  Completes and distributes the appropriate forms and informs the patient of other pertinent information.          Part-Time [Varied...

  • Patient Access Associate

    2 weeks ago

    Taylorville, Illinois, United States Memorial Health Full time

    Overview: Performs registrations, discharges, transfers for all patients, while obtaining/verifying all required information and obtaining the appropriate signatures in a timely manner.  Completes and distributes the appropriate forms and informs the patient of other pertinent information.    Qualifications: Education: High School graduate or equivalent...

  • Patient Access Associate

    4 weeks ago

    Lincoln, Illinois, United States Memorial Health Full time

    Overview: Basic Function:  The incumbent will assist in providing access to services provided at the hospital and/or other service area. Knowledge of all tasks performed in the various Patient Access Service areas is necessary to provide optimum internal and external customer satisfaction and provide the opportunity for accurate reimbursement. This position...

  • Patient Access Specialist

    3 weeks ago

    Decatur, Illinois, United States Memorial Health Full time

    Overview: [$2,500/1 year commitment sign-on bonus]   Our Patient Access Specialist pre-register and register patients.  Schedule patients for procedures and tests at MHS facilities.  Collects accurate patient demographic and billing information in a timely manner.  Interviews incoming patients or Associates, enter information into potential all...

  • Medical Office Clerks

    4 weeks ago

    Jacksonville, United States Destiny Management Services Full time

    Job DescriptionJob DescriptionSalary: Destiny Management Services, LLC is a leading source of staffing services and business solutions to the Federal Government. Founded in 1996, we have provided job opportunities for more than 1000 employees nationwide in various fields.We are looking for experienced professional Medical Office Clerks to support the local...